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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ActiveBatch Workload Automation

    Score7.5 out of 10
    N/AActiveBatch from Advanced Systems Concepts in New Jersey is IT workload automation software.N/A

    BMC FootPrints

    Score8.6 out of 10
    N/ABMC FootPrints is an IT service management (ITSM) solution featuring workload automation.N/A
    Pricing
    ActiveBatch Workload AutomationBMC FootPrints
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ActiveBatch Workload AutomationBMC FootPrints
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ActiveBatch Workload AutomationBMC FootPrints
    Considered Both Products
    Redwood Software
    No answer on this topic
    BMC Software Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    18 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    15 Answers
    No answers on this topic
    Features
    ActiveBatch Workload AutomationBMC FootPrints
    Workload Automation
    Comparison of Workload Automation features of ActiveBatch Workload Automation and BMC FootPrints
    Feature
    ActiveBatch Workload Automation
    9.6
    22 Ratings
    15% above category average
    BMC FootPrints
    -
    Ratings
    Multi-platform scheduling9.620 Ratings00 Ratings
    Central monitoring9.622 Ratings00 Ratings
    Logging9.621 Ratings00 Ratings
    Alerts and notifications9.622 Ratings00 Ratings
    Analysis and visualization9.621 Ratings00 Ratings
    Application integration9.621 Ratings00 Ratings
    Incident and problem management
    Comparison of Incident and problem management features of ActiveBatch Workload Automation and BMC FootPrints
    Feature
    ActiveBatch Workload Automation
    -
    Ratings
    BMC FootPrints
    8.2
    10 Ratings
    1% above category average
    Organize and prioritize service tickets00 Ratings9.110 Ratings
    Expert directory00 Ratings7.04 Ratings
    Service restoration00 Ratings6.02 Ratings
    Self-service tools00 Ratings7.07 Ratings
    Subscription-based notifications00 Ratings10.06 Ratings
    ITSM collaboration and documentation00 Ratings9.06 Ratings
    ITSM reports and dashboards00 Ratings9.07 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of ActiveBatch Workload Automation and BMC FootPrints
    Feature
    ActiveBatch Workload Automation
    -
    Ratings
    BMC FootPrints
    7.9
    7 Ratings
    4% below category average
    Configuration mangement00 Ratings7.77 Ratings
    Asset management dashboard00 Ratings8.05 Ratings
    Policy and contract enforcement00 Ratings8.04 Ratings
    Change management
    Comparison of Change management features of ActiveBatch Workload Automation and BMC FootPrints
    Feature
    ActiveBatch Workload Automation
    -
    Ratings
    BMC FootPrints
    9.0
    4 Ratings
    7% above category average
    Change requests repository00 Ratings9.03 Ratings
    Change calendar00 Ratings9.03 Ratings
    Service-level management00 Ratings9.04 Ratings
    Best Alternatives
    ActiveBatch Workload AutomationBMC FootPrints
    Small Businesses
    No answers on this topic
    Agiloft Service Desk (discontinued)
    Score9 out of 10
    Medium-sized Companies
    Apache Airflow
    Score8.6 out of 10
    ManageEngine ServiceDesk Plus
    Score9.2 out of 10
    Enterprises
    Redwood RunMyJobs
    Score9.6 out of 10
    Ivanti Neurons for ITSM
    Score4.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ActiveBatch Workload AutomationBMC FootPrints
    Likelihood to Recommend
    9.6
    (23 ratings)
    9.1
    (19 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (9 ratings)
    Usability
    8.4
    (2 ratings)
    9.1
    (3 ratings)
    Support Rating
    1.0
    (1 ratings)
    8.0
    (4 ratings)
    User Testimonials
    ActiveBatch Workload AutomationBMC FootPrints
    Likelihood to Recommend
    Redwood Software
    Any large business or organisation that wants to manage their workload effectively and with the least amount of room for error might choose the ActiveBatch Automation tool. Being a consultant I feel that It aids in task automation and has the flexibility to change in response to varying company requirements. It helps to save huge time by doing all the repetitive tasks on daily basis. During the patching activity the schedulers can be stopped. It also help by alerting us if any system/job is down so that SLA can be saved. Overall ActiveBatch Automation stands as a dependable cornerstone for ensuring the seamless operation of our tasks.
    Incentivized
    Read full review
    BMC Software Inc.
    BMC Footprints is so well suited to keep the documentation easy to read and find, as same as typification. You can find specific documentation for an audit so fast and export a report using the specific criteria that you need to comply with your boss or audit needs. As I told before, BMC footprints need to be more friendly to the end users because they get lost many times trying to track some ticket or typing documentation.
    Incentivized
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    Pros
    Redwood Software
    • Businesses can use ActiveBatch to plan tasks based on parameters like frequency, dependencies, and the time of day. By automating typical actions like backups and data transfers, businesses can make sure that crucial operations go off without a hitch.
    • Multiple systems and apps can be used in complicated workflows that ActiveBatch can automate. For instance, it can automate a workflow for processing orders from beginning to end, from the customer order through inventory control and delivery through the processing of invoices and payments.
    • Files can be sent between many platforms and systems safely with ActiveBatch. Transfers to cloud-based storage systems like Amazon S3 and Microsoft Azure are also included in this. SFTP and FTP transfers are also included.
    Read full review
    BMC Software Inc.
    • Documentation. We try to reduce the amount of paperwork needed for staff to do their job, so by automating certain tasks, we are able to speed up the resolution process for trouble tickets.
    • Reporting. We'll use the reporting tool to get the number of tickets opened, response times and can go into granular reports.
    • Surveys. When tickets are closed, we automatically send out surveys to end users to get valuable feedback on how we did and what we can improve.
    Incentivized
    Read full review
    Cons
    Redwood Software
    • On RARE occasions, have seen scheduling properties changed that don't take effect.
    • Simpler to understand/more robust reporting options would be nice to have.
    • Maybe I'm missing something, but why doesn't the Instances view show completion time? Just execution time and duration.
    Incentivized
    Read full review
    BMC Software Inc.
    • Purpose based configuration- It would be beneficial to see a more purposed based, out of the box, configuration option. For example, if you need PCI compliance, more intuitive reporting would make managing compliance much easier.
    • Initial design and implementation- Don't think that your experience as an IT professional will allow you to stand this system up on your own. To properly configure Footprints and set yourself up for success down the road, get Professional Services with this one.
    • Somewhat behind the times- Service Core is making a huge leap forward with the latest version, 12, but Asset Core is far behind. There are quite a few quirks to how the application works and how it is used.
    Incentivized
    Read full review
    Likelihood to Renew
    Redwood Software
    No answers on this topic
    BMC Software Inc.
    It has been the business decision to go with them and that is what we will do. Going back, this would have not been the choice, but nothing can be done about it now. We are stuck with this application for years to come. Wish there were other possibilities that could be done.
    Incentivized
    Read full review
    Usability
    Redwood Software
    We can easily add new plans/jobs in our batch schedules. Also, coordination with reporting and QA jobs is simple to do. Building schedules, restarting jobs, triggering dependencies is easy to understand. The system is very stable and allows us to easily see overall processing times.
    Incentivized
    Read full review
    BMC Software Inc.
    It's so simple to use and customize however you want. You can create new workspaces and workflows with ease, set up new users, incoming email rules, customize the layout of the forms, and even change the colors and logos. It's just very easily customizable overall. It's also really straightforward to figure out how to use, you really almost don't have to show somebody how to use it. If you just sit them down in front of it and let them look it over, they could figure it out themselves easily.
    Incentivized
    Read full review
    Support Rating
    Redwood Software
    My colleague contacted them directly, I only know hearsay on this but it was not good.
    Incentivized
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    BMC Software Inc.
    I've had no issues with the support for FootPrints. We haven't really had to use them all that much over the years, but when needed they have always been prompt and knowledgeable at dealing with any issue. I've worked with a lot of different support teams over the years, and they have been one of my favorites to work with.
    Incentivized
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    Alternatives Considered
    Redwood Software
    The workload automation solution is based on the specific needs of an organization, as well as the features, capabilities, and costs of various solutions. A thorough evaluation process and consideration of these factors can help ensure the selection of a solution that aligns with overall business objectives and meets the specific needs of the organization.
    Incentivized
    Read full review
    BMC Software Inc.
    I was not involved in the selection process but in my opinion either SQL or Access databases would have worked just as well without the same amount of cost. These two systems would have been much easier to manage and would have tracked the same information in a less convoluted process and expense.
    Incentivized
    Read full review
    Return on Investment
    Redwood Software
    • I have not run numbers to determine hard impact, but a quick estimate is that at least one job is running for a average of about 6 hours per day - that 6 hours, if done by hand, would equate to about 30 - 40 hours per day (and in some cases, could not be duplicated manually, as the job repeats faster than a person could accomplish one cycle.)
    Read full review
    BMC Software Inc.
    • It helps us with keeping projects on track, which saves time
    • When someone wants to know about a project, they are able to without calling around
    • I have had a difficult time searching specifics, as how many tickets closed by me in 2021
    Incentivized
    Read full review
    ScreenShots