Action1 vs. XEOX

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Action1
Score 9.5 out of 10
N/A
Action1 is an autonomous endpoint management platform that is cloud-native, scalable, and configurable in 5 minutes. It is free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching - AEM’s foundational use case - through peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates costly, time-consuming routine labor, preempts ransomware and security risks, and protects the digital…N/A
XEOX
Score 10.0 out of 10
N/A
XEOX is a cloud-based remote management and monitoring solution that includes optimized patch management, integrated remote access, software deployment, and IT asset management. It is used to centrally manage the IT landscape of all computers and servers within organizations, and keeps track of inventory and software.N/A
Pricing
Action1XEOX
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Action1XEOX
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
Action1XEOX
User Ratings
Action1XEOX
Likelihood to Recommend
9.4
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.4
(0 ratings)
-
(0 ratings)
Usability
9.1
(0 ratings)
-
(0 ratings)
Support Rating
5.0
(0 ratings)
10.0
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Action1XEOX
Likelihood to Recommend
For small teams having to deal with significant ammount of devices, I can't express how useful Action1 is. With very small effort, you can easily keep track of your devices, keep them up to date, deploy new software to your users, create recurring reports/alerts and so on. Initially, the 100 endpoints for free was also a nice touch. Now, even better since they increased to 200. For the forseeable future, I have not to worry about costs and still can't believe it's a full solution for free, not those freeware stuff where what you really desire is behind a cost.
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XEOX is very well suited for scenarios where a high level of customization is needed. No other tool we have tested can be tailored so exactly to one's needs. It is possible to automize basically anything using custom scripts and the monitoring and health state of the devices is completely customizable, individually for every device.
However, this reflects in the complex interface which is quite overwhelming at first sight. Therefore, I highly recommend contacting the support team to get an introduction into their product. They offer one-to-one meetings for free and make the first steps a lot more easier!
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Pros
  • Provide a friendly and easy-to-use interface to manage all my endpoints
  • Provide automated patch management that can be placed on a schedule. Patch approval is easy and intuitive
  • Scan for available software updates and readily report critical updates
  • Uploading and installing software via the Action1 console is very easy to use
  • The app deployment works very well and fast
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  • It has a health state for our devices which is completely customizable per device. So we can see on first sight whether there are some issues which are relevant for us.
  • It is possible to run arbitrary powershell scripts which makes it even possible to automize tasks which are not supported natively by XEOX.
  • The Windows patching is highly customizable: Even complex patch plans with multiple device groups which are patched at different times can be implemented.
  • The support is excellent. The response time is typically within hours on working days. They have also implemented some of our features requests. Everything is included in the licence.
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Cons
  • Lots of times Action1 will identify a program that needs to be patched, but then not really have a path laid out to get that done...so they just remain as they are, but are tagged as such.
  • Really wants to replace the windows update mechanism. Resists (or did at least) you if you try to keep updates as they are and update occasionally from Action1
  • Could develop the scripts section a bit more, looked pretty sparse last time I checked it out.
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  • At first sight, the interface is quite complex and it requires some time to get used to it.
  • There is no ticketing system included.
  • The documentation is partly outdated and incomplete.
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Likelihood to Renew
Price, functionality, and continuous improvement of the product.
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Usability
Agent deployment is simple (and silent) - once that is done, you're good to go. Everything is simple, centralized and very easy to work with. There isn't one aspect of this platform that requires crawling over forums and Google, it just works!
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Support Rating
I never contacted support services
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The support answers withing hours (sometimes even minutes) on working days. One can also arrange a one-to-one meeting with them to go over specific needs. They even advised me on creating a good patch plan and shared their knowledge of patch management with me. Everything without any additional costs besides the standard licenses.
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Implementation Rating
very easy to start using it.
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Alternatives Considered
After looking at different solutions, Action1 [Cloud Remote Monitoring and Management Solution] was the perfect fit for us that delivered all of the features we wanted without being as costly as some of the others alternatives we've looked at. There was no minimum endpoint count and they even offer up to 50 endpoints for free, which is really great for a small organization like us to help us lower our starting costs and still allows us to grow at our pace without having to commit to a defined amount of endpoints to start.
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Return on Investment
  • Saved hours per week on patching and able to ensure a 100% patching success rate.
  • Able to create custom alerting on potential problems as well as able to create some automation to automatically address problems.
  • Improved support to our remote locations and users.
  • Custom deployments allow us to have a mechanism to deploy custom applications we build as well as other third party applications we need to distribute.
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ScreenShots

Action1 Screenshots

Screenshot of the Action1 dashboardScreenshot of Action1 patch managementScreenshot of Action1 software deploymentScreenshot of Action1 endpoint managementScreenshot of an Action1 vulnerabilities viewScreenshot of Action1 vulnerabilities remediation

XEOX Screenshots

Screenshot of the XEOX patch management solution, which automatically detects missing updates, promptly installs them on various endpoints, and maintains an overview of the organization's compliance status.Screenshot of XEOX's remote access, which eliminates the need to open incoming ports or use VPN, and is backed by security measures including MFA, role-based access and encryption. The solution also offers access through web access from any device, without the need for client downloads.Screenshot of XEOX's automated inventory management for Windows workstations and servers, which provides real-time insights into managed hardware and software assets. With inventory management software, users can understand the devices in the organization's possession, their configurations, software utilization, and identify devices that require an upgrade.