Action1 vs. Ivanti Endpoint Security for Endpoint Manager

[Action1 Cloud Remote Monitoring and Management Solution is a] really great tool for organizations looking at a solution that doesn't rely on on-premise infrastructure to manage multiple sites or work-from-home devices. As long as the endpoints are connected to the internet they will show as online in the system.

In an environment with PCs in multiple offices so you can view inventory, push job tasks/patches, run updates, and remote in for assistance.

• Easy remote access to devices. That simple. We have some very unskilled users in the field where asking them to access their PC via conventional remote tools like TeamViewer, Anydesk, etc. was always a pain. Now, all they have to do is ensure their PC is online, and we can connect to them.
• Remote software deploy. Before Action1, we did have some GPOs and scripts, but again - being able to deploy to PCs outside of our office/LAN, is just beautiful. On top of the standard repository, being able to create new packages is very useful for our scenario.
• Inventory Reporting. Recently we had to identify PCs running old versions of Windows. Can't highlight enough how easy it is.

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• Allows remote control of other PCs with minimal problems
• Create and push jobs to PCs on the network.
• View inventory of a computer and run queries based on info.

• Lots of times Action1 will identify a program that needs to be patched, but then not really have a path laid out to get that done...so they just remain as they are, but are tagged as such.
• Really wants to replace the windows update mechanism. Resists (or did at least) you if you try to keep updates as they are and update occasionally from Action1
• Could develop the scripts section a bit more, looked pretty sparse last time I checked it out.

Incentivized

Independently Invited by TrustRadius

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• Remoting in to computers sometimes takes a while or needs an inventory scan run multiple times. Also has a lag or resolution problems.
• Patches
• No other complaints based on my usage.

Price, functionality, and continuous improvement of the product.

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Independently Invited by TrustRadius

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Agent deployment is simple (and silent) - once that is done, you're good to go. Everything is simple, centralized and very easy to work with. There isn't one aspect of this platform that requires crawling over forums and Google, it just works!

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I never contacted support services

Incentivized

Independently Invited by TrustRadius

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very easy to start using it.

Incentivized

Independently Invited by TrustRadius

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Action1 excels with patch management and their ability to show if applications have been marked as vulnerable. It is also hard to beat their free model where the first 200 are free. When I first started with Action1 it was only 50 endpoints so seeing that expand so much is awesome.

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Independently Invited by TrustRadius

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• Saved hours per week on patching and able to ensure a 100% patching success rate.
• Able to create custom alerting on potential problems as well as able to create some automation to automatically address problems.
• Improved support to our remote locations and users.
• Custom deployments allow us to have a mechanism to deploy custom applications we build as well as other third party applications we need to distribute.

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• Allowed for quick assistance from our helpdesk.
• Helps in migration to Windows 1803
• Provides license and inventory information for software.