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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Action1

    Score9.5 out of 10
    N/AAction1 is an autonomous endpoint management platform that is cloud-native, scalable, and configurable in 5 minutes. It is free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching - AEM’s foundational use case - through peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates costly, time-consuming routine labor, preempts ransomware and security risks, and protects the digital…N/A

    IBM MaaS360

    Score8.5 out of 10
    N/AIBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.

    $4

    Per Client

    Pricing
    Action1IBM MaaS360
    Editions & Modules
    No answers on this topic
    Essentials
    USD 4.00
    Per Client
    Deluxe
    USD 5.00
    Per Client
    Premier
    USD 6.25
    Per Client
    Enterprise
    USD 9.00
    Per Client
    Offerings
    Pricing Offerings
    Action1IBM MaaS360
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    Action1IBM MaaS360
    Small Businesses
    Avast CloudCare
    Score10 out of 10
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    Score10 out of 10
    Medium-sized Companies
    ManageEngine Endpoint Central
    Score9.3 out of 10
    Action1
    Score9.5 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9.3 out of 10
    ManageEngine Endpoint Central
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Action1IBM MaaS360
    Likelihood to Recommend
    9.4
    (10 ratings)
    8.0
    (50 ratings)
    Likelihood to Renew
    9.4
    (2 ratings)
    9.6
    (5 ratings)
    Usability
    9.1
    (3 ratings)
    9.4
    (2 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    5.0
    (1 ratings)
    9.0
    (3 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.0
    (37 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.8
    (39 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Action1IBM MaaS360
    Likelihood to Recommend
    Action1
    [Action1 Cloud Remote Monitoring and Management Solution is a] really great tool for organizations looking at a solution that doesn't rely on on-premise infrastructure to manage multiple sites or work-from-home devices. As long as the endpoints are connected to the internet they will show as online in the system.
    Read full review
    IBM
    Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
    Incentivized
    Read full review
    Pros
    Action1
    • Easy remote access to devices. That simple. We have some very unskilled users in the field where asking them to access their PC via conventional remote tools like TeamViewer, Anydesk, etc. was always a pain. Now, all they have to do is ensure their PC is online, and we can connect to them.
    • Remote software deploy. Before Action1, we did have some GPOs and scripts, but again - being able to deploy to PCs outside of our office/LAN, is just beautiful. On top of the standard repository, being able to create new packages is very useful for our scenario.
    • Inventory Reporting. Recently we had to identify PCs running old versions of Windows. Can't highlight enough how easy it is.
    Incentivized
    Read full review
    IBM
    • Manage app deployment on mobile fleet of devices
    • Manage all mobile devices and know where your fleet of devices are
    • Solve simple issues like reset screen lock passcodes
    • Protects company’s intellectual property
    • Allows for easy deployment of mobile devices to remote users
    Incentivized
    Read full review
    Cons
    Action1
    • Lots of times Action1 will identify a program that needs to be patched, but then not really have a path laid out to get that done...so they just remain as they are, but are tagged as such.
    • Really wants to replace the windows update mechanism. Resists (or did at least) you if you try to keep updates as they are and update occasionally from Action1
    • Could develop the scripts section a bit more, looked pretty sparse last time I checked it out.
    Incentivized
    Read full review
    IBM
    • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
    • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
    Incentivized
    Read full review
    Likelihood to Renew
    Action1
    Price, functionality, and continuous improvement of the product.
    Incentivized
    Read full review
    IBM
    Rock solid solution with highly accessible support when needed. We do not want to interact with MaaS360 on a daily basis but when an issue occurs we are always able to find resolution due to the various support resources we have access to
    Incentivized
    Read full review
    Usability
    Action1
    Agent deployment is simple (and silent) - once that is done, you're good to go. Everything is simple, centralized and very easy to work with. There isn't one aspect of this platform that requires crawling over forums and Google, it just works!
    Incentivized
    Read full review
    IBM
    Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
    Incentivized
    Read full review
    Reliability and Availability
    Action1
    No answers on this topic
    IBM
    Never had an outage in 11 years of using this solution
    Incentivized
    Read full review
    Performance
    Action1
    No answers on this topic
    IBM
    typically very consistent but occasionaly some lag
    Incentivized
    Read full review
    Support Rating
    Action1
    I never contacted support services
    Incentivized
    Read full review
    IBM
    MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
    Incentivized
    Read full review
    Online Training
    Action1
    No answers on this topic
    IBM
    The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
    Incentivized
    Read full review
    Implementation Rating
    Action1
    very easy to start using it.
    Incentivized
    Read full review
    IBM
    To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
    Incentivized
    Read full review
    Alternatives Considered
    Action1
    Action1 excels with patch management and their ability to show if applications have been marked as vulnerable. It is also hard to beat their free model where the first 200 are free. When I first started with Action1 it was only 50 endpoints so seeing that expand so much is awesome.
    Incentivized
    Read full review
    IBM
    Intune claims to be free, but if you need certain features you actually have to pay for it. So the "free" claim does not fly. In addition, pushing policies can take hours with Intune. In comparison with IBM MaaS360, where policies are changed within minutes. The usability and versatility of IBM MaaS360 is no match for Intune
    Incentivized
    Read full review
    Scalability
    Action1
    No answers on this topic
    IBM
    Rock solid, consistent solution
    Incentivized
    Read full review
    Professional Services
    Action1
    No answers on this topic
    IBM
    We worked with an IBM SE who was incredibly competent and extremely professional in handling our questions in addition to ensuring the Knowledge Transfer was completed properly
    Incentivized
    Read full review
    Return on Investment
    Action1
    • Saved hours per week on patching and able to ensure a 100% patching success rate.
    • Able to create custom alerting on potential problems as well as able to create some automation to automatically address problems.
    • Improved support to our remote locations and users.
    • Custom deployments allow us to have a mechanism to deploy custom applications we build as well as other third party applications we need to distribute.
    Incentivized
    Read full review
    IBM
    • Seamless and instant onboarding for new employee's devices
    • Ensuring secure access to corporate resources
    • Asset Management of devices and their status
    • Quick off boarding of employees leaving the company
    • Help desk support for unlocking and locating devices
    • Expense Management for Roaming
    Incentivized
    Read full review
    ScreenShots

    Action1 Screenshots

    Screenshot of the Action1 dashboardScreenshot of Action1 patch managementScreenshot of Action1 software deploymentScreenshot of Action1 endpoint managementScreenshot of an Action1 vulnerabilities viewScreenshot of Action1 vulnerabilities remediation

    IBM MaaS360 Screenshots

    Screenshot of the SaaS portal & dashboard for UEM administratorsScreenshot of where secure user access to corporate email, contacts, calendar, apps and docs can be configuredScreenshot of a view of hardware inventory, where administrators can take action across all device types