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Acronis True Image vs. Symantec Ghost Solution Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acronis True Image

    Score9.4 out of 10
    N/AAcronis True Image is a backup, cloning, cyber protection and privacy tool suite for home users.N/A

    Symantec Ghost Solution Suite

    Score8 out of 10
    N/ASymantec's Ghost Solution Suite is an imaging and deployment solution.N/A
    Pricing
    Acronis True ImageSymantec Ghost Solution Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Acronis True ImageSymantec Ghost Solution Suite
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Acronis True ImageSymantec Ghost Solution Suite
    Considered Both Products
    Acronis
    Chose Acronis True Image
    • This is better than Ghost - lighter images and faster.
    • Acronis True Image is the best imaging software currently on the market.
    • Can restore computer failure within some minutes.
    Incentivized
    Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    81%
    Would buy again
    13 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    15 Answers
    No answers on this topic
    User Ratings
    Acronis True ImageSymantec Ghost Solution Suite
    Likelihood to Recommend
    9.4
    (20 ratings)
    7.7
    (4 ratings)
    Usability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Acronis True ImageSymantec Ghost Solution Suite
    Likelihood to Recommend
    Acronis
    Acronis Cyber Protect is great for any small/mid-sized business. The price point makes it attractive to all budgets >$100/year for 5 device deployments. Competitors offer less and charge more! Very happy with the suite of products, and renewals are simple and straightforward as well. I hope they don't change a thing!
    Incentivized
    Read full review
    Broadcom
    Symantec Ghost Solution Suite is well suited to standard images of company approved software and standard configurations for all users. When every user has the same computer configuration, it is easily managed with a standard image across the board. It is less effective if you need to have multiple configurations for different groups. It becomes cumbersome to manage all the various images. When you add to the complexity by having to address the different drivers for the different hardware model computers, this only adds to the overall number of images you will have to manage, create and keep updated. I find Ghost most helpful with standard hardware model computers and one or two images company wide.
    Incentivized
    Read full review
    Pros
    Acronis
    • Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files)
    • Easy to use (set it and forget it)
    • Rescue media makes it easy to restore backups to different hardware and migrate to other work stations
    • Lots of backup options on the Windows version of ATI
    Incentivized
    Read full review
    Broadcom
    • Pushing out scripts and jobs to computers
    • Remote imaging and pushing out Windows OS Images
    • Helping to track who pushed out what jobs
    Incentivized
    Read full review
    Cons
    Acronis
    • Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
    • Error messages could be less cryptic.
    • Support turnaround time and live assistance could be faster.
    Incentivized
    Read full review
    Broadcom
    • Initial install could be easier. Had to call support to assist.
    • Joining domains had a few kinks that had to be figured out.
    Incentivized
    Read full review
    Usability
    Acronis
    Protect my system from data loss and also can manage multiple devices via online cloud from any where and also can set Multifactor authentication for more secure login access. Archive any backup which will use less space and we can transfer it to any other space also so it is very easy as server admin to manage acronics utilities
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Performance
    Acronis
    Backups run fast and no significant performance issues other than the ones discussed previously.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Support Rating
    Acronis
    Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Alternatives Considered
    Acronis
    IDrive is incredibly faster than Acronis on cloud backup. After Acronis' failures on cloud storage I moved to IDrive for peace of mind. IDrive can also do local backups, and either variant of system state, server, outlook, exchange, etc. It does not however have the ability to do a full image of a bitlocked machine like Acronis, so I'm continuing the local imaging with Acronis.
    Incentivized
    Read full review
    Broadcom
    The Symantec Ghost Solutions Suite learning curve isn't that steep.
    Read full review
    Scalability
    Acronis
    The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Return on Investment
    Acronis
    • Peace of mind - knowing that if anything happens to our data, we can recover it.
    • File Versioning has saved us a few times - we can grab prior versions of a particular file if there is a problem.
    • Reasonably priced - there are more comprehensive backup solutions out there, but for online backup, this was the right product for the right price.
    Incentivized
    Read full review
    Broadcom
    • A positive impact of Ghost would be time. To deploy computers form scratch is very time consuming and labor intensive for the IT Department. Ghost clearly saves the time of the IT departments staff to quickly get a new computer out to user so they can spend their time on addressing other issues and being more productive.
    • Time is money. If the IT department is spending hours preparing computers and employees are out of a computer for an extended period of time waiting for one to be loaded, this is money lost to the company in paying employees to sit around and wait for a computer to be configured.
    Incentivized
    Read full review
    ScreenShots

    Acronis True Image Screenshots

    Screenshot of data control, which supports backup in just two clicks, and all data and backup information is displayed in one placeScreenshot of a display of the data that is backed up, the number of backup versions in storage, and how many photos, videos, music and documents that are available to restore.