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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acronis True Image

    Score9.4 out of 10
    N/AAcronis True Image is a backup, cloning, cyber protection and privacy tool suite for home users.N/A

    CrashPlan

    Score7.7 out of 10
    N/ACrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.

    $8

    per month per user

    Pricing
    Acronis True ImageCrashPlan
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Acronis True ImageCrashPlan
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.
    More Pricing Information
    Community Pulse
    Acronis True ImageCrashPlan
    Considered Both Products
    Acronis
    Chose Acronis True Image
    I liked the CrashPlan interface but it was somewhat complex and the product was discontinued for my category of use.
    Incentivized
    Chose Acronis True Image
    CrashPlan no longer provides software for local backups so I have migrated away from them. They still remain a viable alternative if cloud backups are important. Unfortunately, cloud solutions in ATI are fairly limited in offerings. ATI also has a slightly easier learning curve …
    Incentivized
    CrashPlan
    No answer on this topic
    Key User Insights
    Would buy again
    81%
    Would buy again
    13 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    15 Answers
    No answers on this topic
    Features
    Acronis True ImageCrashPlan
    Data Center Backup
    Comparison of Data Center Backup features of Acronis True Image and CrashPlan
    Feature
    Acronis True Image
    -
    Ratings
    CrashPlan
    8.3
    1 Ratings
    0% below category average
    Universal recovery00 Ratings9.01 Ratings
    Instant recovery00 Ratings9.01 Ratings
    Recovery verification00 Ratings9.01 Ratings
    Business application protection00 Ratings7.01 Ratings
    Multiple backup destinations00 Ratings8.01 Ratings
    Incremental backup identification00 Ratings7.01 Ratings
    Backup to the cloud00 Ratings8.01 Ratings
    Flexible deployment00 Ratings8.01 Ratings
    Management dashboard00 Ratings9.01 Ratings
    Platform support00 Ratings8.01 Ratings
    Retention options00 Ratings9.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Acronis True Image and CrashPlan
    Feature
    Acronis True Image
    -
    Ratings
    CrashPlan
    8.0
    1 Ratings
    2% below category average
    Continuous data protection00 Ratings10.01 Ratings
    Replication00 Ratings8.01 Ratings
    Ransomware Recovery00 Ratings6.01 Ratings
    Best Alternatives
    Acronis True ImageCrashPlan
    Small Businesses
    No answers on this topic
    NAKIVO Backup & Replication
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Druva Security Cloud
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Druva Security Cloud
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Acronis True ImageCrashPlan
    Likelihood to Recommend
    9.4
    (20 ratings)
    8.1
    (84 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (2 ratings)
    Usability
    9.0
    (3 ratings)
    9.0
    (4 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (9 ratings)
    5.0
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.7
    (2 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Acronis True ImageCrashPlan
    Likelihood to Recommend
    Acronis
    Acronis Cyber Protect is great for any small/mid-sized business. The price point makes it attractive to all budgets >$100/year for 5 device deployments. Competitors offer less and charge more! Very happy with the suite of products, and renewals are simple and straightforward as well. I hope they don't change a thing!
    Incentivized
    Read full review
    CrashPlan
    Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
    Read full review
    Pros
    Acronis
    • Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files)
    • Easy to use (set it and forget it)
    • Rescue media makes it easy to restore backups to different hardware and migrate to other work stations
    • Lots of backup options on the Windows version of ATI
    Incentivized
    Read full review
    CrashPlan
    • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
    • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
    • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
    • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
    Incentivized
    Read full review
    Cons
    Acronis
    • Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
    • Error messages could be less cryptic.
    • Support turnaround time and live assistance could be faster.
    Incentivized
    Read full review
    CrashPlan
    • The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
    • While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
    • The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
    • Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
    • Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
    • While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.
    Read full review
    Likelihood to Renew
    Acronis
    No answers on this topic
    CrashPlan
    No other product works as well.
    Read full review
    Usability
    Acronis
    Protect my system from data loss and also can manage multiple devices via online cloud from any where and also can set Multifactor authentication for more secure login access. Archive any backup which will use less space and we can transfer it to any other space also so it is very easy as server admin to manage acronics utilities
    Incentivized
    Read full review
    CrashPlan
    Overall, it is simple to use, lightweight, and effective.
    Incentivized
    Read full review
    Performance
    Acronis
    Backups run fast and no significant performance issues other than the ones discussed previously.
    Incentivized
    Read full review
    CrashPlan
    No answers on this topic
    Support Rating
    Acronis
    Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
    Incentivized
    Read full review
    CrashPlan
    Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
    Incentivized
    Read full review
    Implementation Rating
    Acronis
    No answers on this topic
    CrashPlan
    Very easy to follow the install guide.
    Read full review
    Alternatives Considered
    Acronis
    IDrive is incredibly faster than Acronis on cloud backup. After Acronis' failures on cloud storage I moved to IDrive for peace of mind. IDrive can also do local backups, and either variant of system state, server, outlook, exchange, etc. It does not however have the ability to do a full image of a bitlocked machine like Acronis, so I'm continuing the local imaging with Acronis.
    Incentivized
    Read full review
    CrashPlan
    Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.
    Incentivized
    Read full review
    Scalability
    Acronis
    The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
    Incentivized
    Read full review
    CrashPlan
    No answers on this topic
    Return on Investment
    Acronis
    • Peace of mind - knowing that if anything happens to our data, we can recover it.
    • File Versioning has saved us a few times - we can grab prior versions of a particular file if there is a problem.
    • Reasonably priced - there are more comprehensive backup solutions out there, but for online backup, this was the right product for the right price.
    Incentivized
    Read full review
    CrashPlan
    • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
    • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
    • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
    Incentivized
    Read full review
    ScreenShots

    Acronis True Image Screenshots

    Screenshot of data control, which supports backup in just two clicks, and all data and backup information is displayed in one placeScreenshot of a display of the data that is backed up, the number of backup versions in storage, and how many photos, videos, music and documents that are available to restore.

    CrashPlan Screenshots

    Screenshot of Dashboard – Endpoints Backup, Shows: Active users, assets, completed restores, total data backed up, and users without active assets.Screenshot of Dashboard – OneDrive for Business
This screen tracks backup performance for OneDrive for Business.
Metrics: Active users, active assets, users with completed backups, assets not protected (0%), and total backup size (321.45 MB).
Reports include Data Protection Scorecard, Asset Assignment, and Capacity Savings.Screenshot of Dashboard – Microsoft Exchange
This screen presents Microsoft Exchange backup overview.Screenshot of Dashboard – SharePoint Online
This view shows backup activity for SharePoint Online.