Acronis Cyber Protect Cloud vs. CodeTwo Backup

The services are easy to learn and manage. The support team is very competent and resolves my issues that come s up easily. As a business partner, they are proactive in offering solutions and help to improve what we are doing. They are always there for engineering solutions that we are not sure how to do.

• Local backup to local encrypted and protected hard drives
• Cloud backups of files, folders, or entire machines
• Vulnerability assessment of systems
• Antivirus and content filtering
• Remote control of systems
• Integration with Connectwise and other RMM and MSP tools
• Replacement that's better than Dropbox or Google drive

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Backup all the information in Microsoft Exchange mail accounts on premise and also Microsoft 365.
• Backup all the information in Microsoft Sharepoint / OneDrive accounts on premise and also Microsoft 365.
• Restoring all the data in Microsoft Sharepoint / OneDrive accounts on premise and also Microsoft 365 without any complications.
• Restoring all the data in Microsoft Exchange mail accounts on premise and also Microsoft 365 without any complications.

• The website is pretty slow and will kick you off sometimes. I know they are working on this. For now, this is the biggest problem we have with Acronis.
• Their support team isn't great. It can take a while to get an issue resolved, although issues do not happen frequently.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• None offhand
• This is really a solid product

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Great product. Easy to use, does the job without extra overhead.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Overall, Acronis Cyber Protect Cloud is powerful and effective. The platform has user-friendly features and a centralized dashboard that simplifies management across multiple clients. This platform integrates backup, recovery, and security features effectively, all in one. It makes our lives easier.

The software is very user-friendly, easy to install and configure and the user interface is very intuitive and easy to navigate throughout. We are am able to get restores of our Microsoft Data (on premise and cloud) easily without any hussle. With the help of the marvelous CodeTwo support team we've been able to overcome any obstacles we encountered.

Support has been helpful when we have had to reach out. We have not had to contact support that much so I do not have much feedback on them. I met the support team at the Cyber Summit and they are all very nice, smart individuals.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Price! All the services have low entry points and then hit you with big fees. Acronis Advanced Backup provides better management and control of your cost then the other services we evaluated. We have tested a number of solutions not on the list that have are price competitive, but the support was lacking.

Code two works well and is pretty easy to use. As long as you have the storage space for the backups it works great. If you lose that local storage however then you've lost those backups. Allowing for me to offload those backups to cloud storage (Azure, AWS) would make this a really good solution.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We have been able to further develop our customerbase and and more MSP as our partners
• Overall the recurring revenue coming from Acronis, will help us to increase revenue and margin, without investing in new hardware and save on energy-cost.
• It is time consuming to implement Acronis into our system and train our employees. With this there is also cost involved, but we believe in the long-term investements we make here.