If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
Veeam Agent for Microsoft Windows is an extremely versatile backup software so it can be used in a variety of different ways. We have it running on some user machines that require it as the user deals with sensitive data that cannot be lost and Windows based servers ranging from server 2012 to 2025.
It's really easy to automate a backup. You can choose where you want the back up to be stored (locally or online) and how frequent you want your backups to be. And then just let it run on schedule.
It's very customizable. You can choose what you want to back up, where you want to back it up to and how frequently your backups should run.
Recovery is (I have only had to do it once) really fast and smooth. I was able to get back to a working state without calling in for support and all my stuff was right where I expected it to be.
It is very reliable. Backups very rarely fail and are easy to fix when they do.
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Although the capacity range for the price is impressive, the access to the user console is not trivial and it is necessary to be guided for the first visits. And also since there a broad support of data storage technologies for back-ups, the connection process can be sometimes tricky, not surprisingly. It is why the Professionnal Services teams is so important at Acronis to help facilitate the installation processes.
Veeam Agent for Microsoft Windows is really straightforward to both deploy and use on a daily basis. the high level of successful restores we have experienced is testament to the quality of the file verification processes and encryption Veeam use within their software. Support is simply excellent should you need to engage them. there is nothing they haven't been able to solve either via phone or email.
I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Acronis allows us to use lower cost storage hardware and a reasonably priced cloud storage. Datto is a great product, but the cost is much higher. IDrive was not able to backup every type of endpoint.
I used Clonezilla several times, and while it's very rock solid since it's Linux-based and works very well, it's not for large deployments, and it's more of a one-time use. (You need to take an image before reinstalling something or such.) With Veeam, you can deploy it organization-wide.
The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
