Acronis Cyber Protect helps you safeguard your data from various threats while natively integrating your data protection and cybersecurity.
$85
per year
PowerProtect DD Series
Score 8.9 out of 10
N/A
PowerProtect DD (a next-generation appliance replacing Dell EMC Data Domain) is a suite of hardware appliances used for
data protection, backup, storage and deduplication. PowerProtect appliance offerings are
cloud-enabled and vary by organization size, capable of supporting small
business and enterprises.
PowerProtect appliances are separated into two categories: entry-level
to midrange, and enterprise.
Entry-Level to Midrange Backup Appliances
PowerProtect…
If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
When used as a backup target PowerProtect DD models offer incredible density and can efficiently replicate to another cloud-based or offsite unit. Most complaints about these have been addressed in software over the years and they are now a intuitive and easily managed backup system. You are not buying a Swiss army knife, you are getting a machine designed for a purpose, use it for that and you will not be disappointed. While they have the ability to serve as a CIFS server, they are not a filer and lack many of the features inherent to filers and are a poor substitute.
It's really easy to automate a backup. You can choose where you want the back up to be stored (locally or online) and how frequent you want your backups to be. And then just let it run on schedule.
It's very customizable. You can choose what you want to back up, where you want to back it up to and how frequently your backups should run.
Recovery is (I have only had to do it once) really fast and smooth. I was able to get back to a working state without calling in for support and all my stuff was right where I expected it to be.
It is very reliable. Backups very rarely fail and are easy to fix when they do.
Depending on the model of Data Domain, there is a limit to the number of NFS/SMB threads that can run concurrently. When this limit is reached, the system is slow to respond to client requests.
Data Domain support is very slow to turn out new features and bug fixes in their code.
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.
Although the capacity range for the price is impressive, the access to the user console is not trivial and it is necessary to be guided for the first visits. And also since there a broad support of data storage technologies for back-ups, the connection process can be sometimes tricky, not surprisingly. It is why the Professionnal Services teams is so important at Acronis to help facilitate the installation processes.
I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
Customer support has had some ups and downs here. We've had several issues with EMC support before and during the acquisition by Dell, but in the last 18 months support has been top notch. Quick and knowledgeable help is but a chat away, or they will call you back so you don't have to wait on hold. The team supporting us is responsive and is quick to assist with any request or issue.
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Acronis allows us to use lower cost storage hardware and a reasonably priced cloud storage. Datto is a great product, but the cost is much higher. IDrive was not able to backup every type of endpoint.
We already had Avamar in place, and since we have a good ecosystem of Dell Solution suite and wanted to evaluate PowerProtect DD also from that perspective, hence we thought of going ahead with it. We knew the limitations with Avamar and PowerProtect DD were right there from that side of the business.
The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
