TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acronis Cyber Protect

    Score5.9 out of 10
    N/AAcronis Cyber Protect helps you safeguard your data from various threats while natively integrating your data protection and cybersecurity.

    $85

    per year

    Datto SIRIS

    Score9.8 out of 10
    N/ADatto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.N/A
    Pricing
    Acronis Cyber ProtectDatto SIRIS
    Editions & Modules
    Acronis Cyber Protect
    $85
    per year
    Acronis Cyber Protect
    $85
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Acronis Cyber ProtectDatto SIRIS
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.
    More Pricing Information
    Community Pulse
    Acronis Cyber ProtectDatto SIRIS
    Considered Both Products
    Acronis
    Chose Acronis Cyber Protect
    Acronis Cyber Backup is a fantastic product that provides service and quality of product that is a step above the competition. The software is incredibly reliable. It’s easy to use and just works as it is intended. Backups complete fast, compression rates are incredibly high, …
    Incentivized
    Chose Acronis Cyber Protect
    Acronis allows us to use lower cost storage hardware and a reasonably priced cloud storage. Datto is a great product, but the cost is much higher. IDrive was not able to backup every type of endpoint.
    Incentivized
    Chose Acronis Cyber Protect
    Acronis doesn't stand up to Datto or Continuum when it comes to ease of use, and recovery. Support also doesn't hold a candle to the others. We only chose to use acronis because some of our clients didn't want to pay for a premium service that would work much more reliably …
    Incentivized
    Kaseya
    Chose Datto SIRIS
    Shadow Protect being the closest on this list, none of the other stack up against what Datto can provide in terms of technology and being able to quickly recover from a disaster or data loss. What brings Datto above the competition is their level of customer support from their …
    Incentivized
    Chose Datto SIRIS
    Datto has a better price point, available backup space, and retention policy compared to other players in the backup space. OneDrive and Google Drive are great contenders, but Datto File Protection allows for more granular selection of non-default folders that need to be …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    69%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    75%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    77%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    85%
    Implementation went as expected
    11 Answers
    Features
    Acronis Cyber ProtectDatto SIRIS
    Data Center Backup
    Comparison of Data Center Backup features of Acronis Cyber Protect and Datto SIRIS
    Feature
    Acronis Cyber Protect
    4.7
    25 Ratings
    56% below category average
    Datto SIRIS
    8.0
    1 Ratings
    2% below category average
    Universal recovery1.023 Ratings00 Ratings
    Instant recovery1.022 Ratings00 Ratings
    Recovery verification1.022 Ratings00 Ratings
    Business application protection1.021 Ratings00 Ratings
    Multiple backup destinations7.022 Ratings00 Ratings
    Incremental backup identification10.023 Ratings00 Ratings
    Backup to the cloud7.015 Ratings00 Ratings
    Deduplication and file compression6.015 Ratings00 Ratings
    Snapshots8.619 Ratings00 Ratings
    Flexible deployment3.011 Ratings9.01 Ratings
    Management dashboard2.016 Ratings00 Ratings
    Platform support6.016 Ratings00 Ratings
    Retention options2.015 Ratings00 Ratings
    Encryption9.412 Ratings7.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Acronis Cyber Protect and Datto SIRIS
    Feature
    Acronis Cyber Protect
    1.0
    1 Ratings
    156% below category average
    Datto SIRIS
    -
    Ratings
    Continuous data protection1.01 Ratings00 Ratings
    Replication1.01 Ratings00 Ratings
    Operational reporting and analytics1.01 Ratings00 Ratings
    Best Alternatives
    Acronis Cyber ProtectDatto SIRIS
    Small Businesses
    NAKIVO Backup & Replication
    Score9.7 out of 10
    Axcient x360Recover
    Score7.9 out of 10
    Medium-sized Companies
    Druva Security Cloud
    Score9.7 out of 10
    VMware SRM
    Score9 out of 10
    Enterprises
    Druva Security Cloud
    Score9.7 out of 10
    HPE Zerto Software
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Acronis Cyber ProtectDatto SIRIS
    Likelihood to Recommend
    1.7
    (48 ratings)
    9.0
    (32 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    3.0
    (4 ratings)
    10.0
    (1 ratings)
    Support Rating
    1.0
    (5 ratings)
    9.0
    (11 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.5
    (26 ratings)
    -
    (0 ratings)
    User Testimonials
    Acronis Cyber ProtectDatto SIRIS
    Likelihood to Recommend
    Acronis
    If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
    Incentivized
    Read full review
    Kaseya
    Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
    Incentivized
    Read full review
    Pros
    Acronis
    • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
    • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
    • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
    Incentivized
    Read full review
    Kaseya
    • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
    • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
    • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
    Incentivized
    Read full review
    Cons
    Acronis
    • Search function for restore points on boot media.
    • After upgrading to a newer build, some fixed issues may reappear.
    • Hard to cancel jobs, but it looks like version 16 is better on that. We have run version 16 for only a month.
    Incentivized
    Read full review
    Kaseya
    • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
    • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
    • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
    Incentivized
    Read full review
    Likelihood to Renew
    Acronis
    We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
    Incentivized
    Read full review
    Kaseya
    I trust the product and service and am satisfied with the direction of the company
    Incentivized
    Read full review
    Usability
    Acronis
    Although the capacity range for the price is impressive, the access to the user console is not trivial and it is necessary to be guided for the first visits. And also since there a broad support of data storage technologies for back-ups, the connection process can be sometimes tricky, not surprisingly. It is why the Professionnal Services teams is so important at Acronis to help facilitate the installation processes.
    Incentivized
    Read full review
    Kaseya
    Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
    Incentivized
    Read full review
    Support Rating
    Acronis
    I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
    Read full review
    Kaseya
    My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
    Incentivized
    Read full review
    Implementation Rating
    Acronis
    I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    Alternatives Considered
    Acronis
    We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
    Incentivized
    Read full review
    Kaseya
    Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
    Read full review
    Contract Terms and Pricing Model
    Acronis
    I would love it if they offered better cloud space pricing or even "unlimited"
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    Scalability
    Acronis
    The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    Return on Investment
    Acronis
    • Every times you restore a file, you see the value and the ROI of backup.
    • Backup is a great protection against ransomware, you can always restore files that has been infected.
    • When you want to go back in previous version of files, it can be life saver.
    Incentivized
    Read full review
    Kaseya
    • In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees.
    • The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping.
    Incentivized
    Read full review
    ScreenShots