Acronis Cyber Protect vs. Carbonite Server

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acronis Cyber Protect
Score 5.9 out of 10
N/A
Acronis Cyber Protect helps you safeguard your data from various threats while natively integrating your data protection and cybersecurity.
$85
per year
Carbonite Server
Score 1.0 out of 10
N/A
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
Pricing
Acronis Cyber ProtectCarbonite Server
Editions & Modules
Acronis Cyber Protect
$85
per year
Acronis Cyber Protect
$85
per year
Power
$800.04
per year
Ultimate
1,300.08
per year
Offerings
Pricing Offerings
Acronis Cyber ProtectCarbonite Server
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
More Pricing Information
Community Pulse
Acronis Cyber ProtectCarbonite Server
Features
Acronis Cyber ProtectCarbonite Server
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Acronis Cyber Protect
4.7
Ratings
56% below category average
Carbonite Server
8.6
Ratings
1% above category average
Universal recovery1.00 Ratings8.30 Ratings
Instant recovery1.00 Ratings8.20 Ratings
Recovery verification1.00 Ratings7.90 Ratings
Business application protection1.00 Ratings10.00 Ratings
Multiple backup destinations7.00 Ratings10.00 Ratings
Incremental backup identification10.00 Ratings10.00 Ratings
Backup to the cloud7.00 Ratings10.00 Ratings
Deduplication and file compression6.00 Ratings7.60 Ratings
Snapshots8.60 Ratings10.00 Ratings
Flexible deployment3.00 Ratings7.90 Ratings
Management dashboard2.00 Ratings7.50 Ratings
Platform support6.00 Ratings7.50 Ratings
Retention options2.00 Ratings7.70 Ratings
Encryption9.40 Ratings8.50 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Acronis Cyber Protect
1.0
Ratings
156% below category average
Carbonite Server
-
Ratings
Continuous data protection1.00 Ratings00 Ratings
Replication1.00 Ratings00 Ratings
Operational reporting and analytics1.00 Ratings00 Ratings
Best Alternatives
Acronis Cyber ProtectCarbonite Server
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
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User Ratings
Acronis Cyber ProtectCarbonite Server
Likelihood to Recommend
1.7
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
4.8
(0 ratings)
Usability
3.0
(0 ratings)
5.5
(0 ratings)
Support Rating
1.0
(0 ratings)
5.5
(0 ratings)
Implementation Rating
9.1
(0 ratings)
6.4
(0 ratings)
Product Scalability
8.5
(0 ratings)
-
(0 ratings)
User Testimonials
Acronis Cyber ProtectCarbonite Server
Likelihood to Recommend
If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
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A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?" If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
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Pros
  • It's really easy to automate a backup. You can choose where you want the back up to be stored (locally or online) and how frequent you want your backups to be. And then just let it run on schedule.
  • It's very customizable. You can choose what you want to back up, where you want to back it up to and how frequently your backups should run.
  • Recovery is (I have only had to do it once) really fast and smooth. I was able to get back to a working state without calling in for support and all my stuff was right where I expected it to be.
  • It is very reliable. Backups very rarely fail and are easy to fix when they do.
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  • Their web portal is easy to use to monitor server, check logs, restore or run an ad-hoc backup job.
  • Minimal problems, but when there is a problem, customer support is friendly and flexible in finding a solution. Contacting through their customer portal is convenient.
  • Competitive pricing for level of service provided.
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Cons
  • Search function for restore points on boot media.
  • After upgrading to a newer build, some fixed issues may reappear.
  • Hard to cancel jobs, but it looks like version 16 is better on that. We have run version 16 for only a month.
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  • The granular restore tool for exchange, which is needed to restore a specific email rather than an entire mailbox, is a bit combersome. I wish the tool was incorporated into the 'normal' restore features.
  • The inline replication process is very sensitive to available bandwidth. And if bandwidth between source and replication site becomes overused, inline replication fails and 'regular' replication takes its place. I wish inline replication was a bit less 'touchy' and would have a built in 'pause' to allow for the clearing of bandwidth before it fails over to 'regular' replication.
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Likelihood to Renew
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
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Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
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Usability
Although the capacity range for the price is impressive, the access to the user console is not trivial and it is necessary to be guided for the first visits. And also since there a broad support of data storage technologies for back-ups, the connection process can be sometimes tricky, not surprisingly. It is why the Professionnal Services teams is so important at Acronis to help facilitate the installation processes.
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Product needs a lot of improvements in some features like Cloud and Reporting.
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Support Rating
I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
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Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
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Implementation Rating
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
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We had appliance and we just needed to setup the Director Console which was straight forward and easy.
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Alternatives Considered
Acronis allows us to use lower cost storage hardware and a reasonably priced cloud storage. Datto is a great product, but the cost is much higher. IDrive was not able to backup every type of endpoint.
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Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam where it's mostly just self-learning reading lots of documentation which could be overwhelming at times. We started using Veeam as most of our on-prem servers are ceasing operations as we slowly transition to the cloud. I would still use Carbonite as a fall-back option just in case the cloud fails us. Our company cannot afford to have downtimes as we work closely with a lot of contractors and every minute counts.
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Scalability
The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
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Return on Investment
  • Every times you restore a file, you see the value and the ROI of backup.
  • Backup is a great protection against ransomware, you can always restore files that has been infected.
  • When you want to go back in previous version of files, it can be life saver.
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  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
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ScreenShots