Acoustic Content vs. CommonSpot

It is advisable to create custom designs that call for specific programs and content without giving direct access to those programs. We still have to meet the proposed use case where it should not be used.

I do actually think CommonSpot is pretty well suited when the organization that you work for requires very specific parameters on site design. It was very clear what could be used and what could not in the design of individual department pages. The other thing I think CommonSpot is best suited for is website content management done by people with little or no website content management experience. It's very intuitive and easy to use and thus, easy to train people on.

Incentivized

• Ease of use of the tool
• Fast results for sales from automated merchandising
• Great insight into top performers
• Good support

Incentivized

• I think CommonSpot's greatest strength is its ease of use. It's relatively intuitive in it's usage, so it therefore makes it easy to train new people to use it.
• Within my usage of it, our options were limited, which again added to it's ease of use.

Incentivized

• Application is less user friendly as some of the commonly used functions even hidden inside menus.
• Community support is very low as Acoustic Content is not widely used by many people.

Incentivized

• Commonspot needs to improve on its authoring feature. It is impossible to author on more than one page at a time . (One must always click on "View work on all changes") before switching between pages otherwise, the changes will not be saved.
• CommonSpot does not support sharing the definition of any custom element or any template layouts. Therefore, one must recreate these in each site.
• In Commonspot, a user who has to manage content in multiple sites will have to log in to each site to see and act on any actions.

Incentivized

I had no previous background in content management, and found it very easy to use. If I could figure it out, I am pretty certain that just about anyone else could as well.

Incentivized

Acoustic Content stands out mainly in 3 areas, Digital Asset Management system AI Based metatags More secure CDN and REST API to share content All these three features play a huge role in Acoustic Content CMS in terms of finding matching images for our content, categorize and sort our content automatically and finally secure way to publish our content.

Incentivized

Commonspot works in tandem with Zendesk very well to accomplish tasks an an efficient manner.

Incentivized

• Freed up user time to call a variety of applications quicker.
• Allowed developer an easier tool to integrate other applications for end users.
• Allowed us to have a single method of application implementation and usage that is easier to debug, saving time.

Incentivized

• Better customer service
• Improved accountability as it regards tracking the tasks assigned to which employee
• Improved accountability led to increased employee efficiency

Incentivized