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AcmaTel CCS - Call Center Solution vs. Hearsay, now part of Yext

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AcmaTel CCS - Call Center Solution

    Score10 out of 10
    N/AAcmaTel CCS is presented as comprehensive and unified Call Center Solution. AcmaTel states their Call Center solution is intelligent, secure, and comes with sophisticated capabilities, equal to their capabilities as a Voice over Internet Protocol (VoIP) service provider. It has been designed in such a way that it fosters customer loyalty and meets their expectations. Acmatel Call Center Solution enables customer care teams to provide personalised phone assistance to customers throughout…N/A

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
    Pricing
    AcmaTel CCS - Call Center SolutionHearsay, now part of Yext
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AcmaTel CCS - Call Center SolutionHearsay, now part of Yext
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
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    AcmaTel CCS - Call Center SolutionHearsay, now part of Yext
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    AcmaTel CCS - Call Center SolutionHearsay, now part of Yext
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    AcmaTel CCS - Call Center SolutionHearsay, now part of Yext
    Likelihood to Recommend
    AcmaCorp Solutions Pvt Ltd
    No answers on this topic
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    Pros
    AcmaCorp Solutions Pvt Ltd
    No answers on this topic
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
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    Cons
    AcmaCorp Solutions Pvt Ltd
    No answers on this topic
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
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    Usability
    AcmaCorp Solutions Pvt Ltd
    No answers on this topic
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
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    Support Rating
    AcmaCorp Solutions Pvt Ltd
    No answers on this topic
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
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    Alternatives Considered
    AcmaCorp Solutions Pvt Ltd
    No answers on this topic
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
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    Return on Investment
    AcmaCorp Solutions Pvt Ltd
    No answers on this topic
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
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    ScreenShots

    AcmaTel CCS - Call Center Solution Screenshots

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