ACES (Automated Compliance and Evaluation System) Web Audit Technology vs. Wolters Kluwer Vanceo Mortgage

The technology is very well suited for QC audits. It is also flexible enough to create audits for other purposes within the mortgage industry.

• Peer comparisons
• Question filtering
• Response resolutions

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Reporting is through Business Objects, which requires someone proficient in that technology. If ACES could provide more assistance in this area it would wonderful.
• A more detailed user guide. Not all processes are explained well.
• Provide the ability to view updates in a PDF format so that we can review them at one time instead of one item at a time.

Similarity. It had better pricing and servicing module.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• ACES has assisted in organizing, streamlining and automating our qc processes as well as other required audits.