Accurate Background vs. SkillSurvey, now part of the iCIMS Talent Cloud

It does the job well and delays are usually due to the counties not Accurate. It's significantly more expensive than its competitors. In my experience, I had a technical issue with the email to send out the background check form to candidates, and they could not solve it.

Incentivized

SkillSurvey really is great for reference checks and how to communicate with the contacts provided. It's a great way to easy view the reports, ensure that someone is not filling out their own reference information, and being able to contact passive candidates that have interest in your organization. The templates are easy to generate once you use them a couple times.

Incentivized

• Comprehensive background check report
• Report tailored to your needs
• Weekly calls with Account Manager or as needed
• online chat option with customer service

Incentivized

• Ease of use
• Quick turnaround of results
• Clear and valuable feedback from references
• Variety of types of reference checks based on job descriptions

Incentivized

• There is no direct way to reach the verifications team and having customer service as a middleman sometimes adds a delay.

Incentivized

• Customizability is lacking, you have to choose from job titles that are already stored in the tool. Some clients don't like this.
• There is no option for someone to opt to do the reference via phone, this could prevent someone from completing the reference.

Incentivized

Support is excellent. I have always received swift and efficient assistance.

Incentivized

More reliable and significantly better user experience compared to other products. Pricing structure also made it more affordable than competitors.

Incentivized

I've used a few other reference checking vendors, as well as have references completed through background checking vendors, and our company even tried to create our own reference tool. SkillSurvey is the best we've used yet. They gather the greatest percentage of references, quickly, and with the least amount of "technical issues". Again, the leads are also a bonus.

Incentivized

• Using Accurate has been an unnecessary painful experience so far.

• The feature to ask references if they would like to be contacted to no prove to be useful or worth the added expense.
• Cannot bulk files
• Quick turnaround time, which is helpful in picking candidates

Incentivized