Accruent FAMIS 360 vs. MicroMain

[Well suited when] Linked to EMS - when planning an event that requires furniture delivery or room type changes, we can select that in EMS and create a report that feed to FAMIS and assigns a crew. OR, if you create the work order in FAMIS, have it be able to import back to EMS to include in the booking.

Incentivized

Overall, MicroMain has lots of features and flexible to use as an integration solution in the company. There are some area need improvement. MicroMain support has fast response time and is always helpful when we have issues. The workaround will be suggested for any problems we have. Their development team always find improvement and listen to their client voices to make their CMMS a better solution.

Incentivized

• The ability to create new reports and format them to exactly what you are looking for in a said report.
• Finding mistakes as far as user errors or placing information in the wrong fields or boxes. Interfaces can be made to track these things
• Key Access portfolio, tracking keys for all of our building users

Incentivized

• The design is flexible to set up assets hierarchy.
• PMWO is easy to set up.
• Can manage multiple sites and locations.
• Can manage projects within MicroMain

Incentivized

• Needs to be more fields for "pick up/drop off times," or to put in deadline times.
• More communication back and forth to users and the person the order is assigned to. When updates are made, there is no notification that they have been acknowledged.
• It would be nice to have pricing associated with different requests. It is a guesstimate every time on how much labour or time will be needed. Some sort of price menu would be great so when we check the financial page of the order we are not surprised every time.

Incentivized

• The spec sheet is difficult to set and attach to PMWO.
• Inspection cannot be grouped and is difficult to categorize and assign to each PMWO based on the asset type.
• Part inventory is subtracted only when WO is closed. It should be subtracted as soon as it's reserved by WO or PMWO. This cause the inaccuracy of the number of parts available in stock.

Incentivized

MicroMain has more features and more flexible to use. Multiple locations are allowed. Parts inventory can be set up easily. Asset hierarchy can be easy to manage. Software can be centralized and standardized across departments within the company. We currently use it for multiple product lines across departments and facility maintenance. Overall, it's easy to implement and streamline throughout the company.

Incentivized

• Accountability of work being done on campus
• Ways for us to charge our customers for the work being performed

Incentivized

• MicroMain helps move from paper-based to paperless system.
• MicroMain helps reduce 1000+ hours per year for technician on administration work and the technician can focus on their real work in production.
• Their paperless system saves 2000+ paper sheets per year used to print PMWO, WO and Spec sheet.
• Parts inventory is closed to real-time which helps PO processing to be more effective.

Incentivized