Accruent CMMS - Maintenance Connection is a multi-site facilities management platform acquired by Accruent in June 2018 and now part of the Accruent IWMS portfolio of products.
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FMX
Score 10.0 out of 10
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FMX provides facilities and maintenance management solutions designed to help organizations accelerate operational excellence. Their CMMS software enables users to streamline processes, increase asset productivity, and turn actionable insights into meaningful results.
Everyone has assets, everyone has people, and everyone has to do some work on those assets with those people. Maintenance Connection strives to provide an efficient solution to help get the work done while making it simple to record that you did. Aggregate that data and make decisions for the future based on real information.
I can only speak to our organization and it is very appropriate and well suited for our purposes. We use it every single day and I find it to be user-friendly. I am excited about utilizing more of FMX's features. We can't wait to learn more and be able to keep better records for our tenants.
They are timely, responsive, and resolve issues within a day. I only give them one less point because in their recent acquisition by Accruent they lost the MC Support portal they used to have, and in its place they are using Accruents version. Which is well, just not as good.
If you do not have a scheduler for the PM and work order program hire one first. They can help with the migration and know how everything works in your facility.
It much more user-friendly and does not have a lot of wasted information that you would never use. I did a lot of research on other CMMS programs and questioned other users and was allowed to use the test module for 3 months. That pretty much sealed the deal for everyone except for those afraid of change. Eventually, they all fall in line and accept the new CMMS system.
Our parts cost overall has had a great positive impact on our ROI. We are able to track parts in a more efficient manner that helps us to optimize inventory and reduce stock outs, in addition to helping us identify items that have no turn over.
Equipment downtime with regards to Corrective vs Preventive type work orders has made a big impact to our ROI. With the use of the Preventive Maintenance Module in Maintenance Connection, we have made a good shift towards more planned machine maintenance and less corrective type failures.