Payroll Relief vs. Justworks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Payroll Relief
Score 8.8 out of 10
N/A
Payroll Relief is payroll processing software for accountants, from AccountantsWorld headquartered in Hauppauge. Payroll Relief automates actions like direct deposit, tax payment, tax filing, and electronic child support, boasting 100% calculation accuracy, and also supports batch processing of payroll and check printing, to minimize data entry.
$356.95
per year
Justworks
Score 5.7 out of 10
N/A
Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates. The vendor states that as a…
$59
per month per user
Pricing
Payroll ReliefJustworks
Editions & Modules
Pay per Payroll
$356.95
per year
First Year Cost
$1495
per year
Pay per Paycheck (after first year)
$2000
per year
Basic
$59
per month per user
Plus
$99
per month per user
Offerings
Pricing Offerings
Payroll ReliefJustworks
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Payroll ReliefJustworks
Features
Payroll ReliefJustworks
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Payroll Relief
8.7
Ratings
6% above category average
Justworks
-
Ratings
Pay calculation7.30 Ratings00 Ratings
Off-cycle/On-Demand payment9.10 Ratings00 Ratings
Direct deposit files9.10 Ratings00 Ratings
Salary revision and increment management9.10 Ratings00 Ratings
Reimbursement management9.10 Ratings00 Ratings
Best Alternatives
Payroll ReliefJustworks
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Rippling
Rippling
Score 8.9 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Rippling
Rippling
Score 8.9 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10

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User Ratings
Payroll ReliefJustworks
Likelihood to Recommend
8.2
(0 ratings)
4.5
(0 ratings)
Usability
-
(0 ratings)
4.8
(0 ratings)
Support Rating
-
(0 ratings)
9.7
(0 ratings)
User Testimonials
Payroll ReliefJustworks
Likelihood to Recommend
Payroll Relief can be customized to work for just about any business. Electronic tax payment and e-filing services are not available in all states so the system may be less appropriate in jurisdictions where there is a lack of automation on the back-end. This lack of automation can be overcome by a payroll processing provider that has good internal processes and an understanding of how to handle their clients' filings/payments directly with these unsupported states
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Overall, Justworks is a great platform to use to manage organization wide payroll, benefits (medical/dental/vision), and other misc. HR related services (401(k), life insurance, AD&D). The value Justworks brings to our organization greatly exceeds its cost, which I find very reasonable. I particularly love its customer service, which is fast, reliable, and helpful (By calling a number, you get connected directly to a customer service rep., no answer machines or need to press multiple buttons/selections to get to where you need). By implementing Justworks for our HR needs in the U.S., it greatly reduces the time I spent on HR administration duties while offering great benefits and HR services to our employees.
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Pros
  • Payroll entry and approval is simple
  • The system supports unlimited pay types so it is easy to customize the system for our clients
  • The system automates the filing of most tax forms and W-2s
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  • The JustWorks platform is extremely user-friendly. Everything is built in with a seamless user experience. 9 times out of 10, if my employees are looking for something, it is right in front of them.
  • JustWorks has amazing customer service. Every member of their team is equipped to answer any questions you may have. This is super helpful when you have an immediate need and can't get a hold of your Account Manager. They can look up your account, answer questions and relay the information to your Account Manager providing seamless communication.
  • JustWorks did an outstanding job walking my employees through their initial set up process. While hesitant about switching insurance carries, our Account Manager was able to answer every question we had with transparency. They even made suggestions about rolling over deductibles that had already been met and gave important information about current healthcare providers being in network.
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Cons
  • The site navigation can be confusing.
  • The system lacks HR functionality. There is no automated employee onboarding option. PTO can be tracked but there is no way for employees to request time off from their employee portal.
  • Payroll processors do not get a dashboard showing a list of payrolls that are scheduled to be processed each day like some other systems do.
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  • More HR info in regards to compliance and resources for employees to stay in compliance (they have just started to do this with sexual harassment but more things like this would be great!)
  • Better integrations with company holidays and timesheets. They have recently updated PTO to integrate so I'm hoping that company holidays would also be a feature added.
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Usability
No answers on this topic
Justworks is a really good platform for payroll and even vendor payments. There are some areas of improvement that Justworks could make in the area of bulk processing, to decrease administrative time as well as reporting. There are no reports we currently use from the Justworks platform as we have not found them useful.
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Support Rating
No answers on this topic
Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized.
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Alternatives Considered
Payroll relief is more customizable and easier to use than some other systems we have reviewed. The fee structure is better suited for our client base as well.
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ADP was our previous PEO and, in my experience, they were old, clunky and never got back to us. In my opinion, the customer service was non-existent. Insperity was out of our budget but I think it is a good product. Paychex Flex was similar and I like their product for payroll; however, we wanted to offer healthcare, commuter benefits and a 401k to employees and although Paychex is starting to offer those items through 3rd party providers, it wasn't as integrated of a solution as Justworks presented.
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Return on Investment
  • We can process a large number of payrolls with a relatively small staff.
  • Payroll relief is simple to sell and support.
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  • The tool is much cheaper than hiring an outsourced payroll provider (cheaper than other PEO).
  • Cheaper than going to market for health insurance on our own.
  • Manages all employment tax, etc. which is a huge help and would require additional resources to manage without Justworks.
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ScreenShots

Payroll Relief Screenshots

Screenshot of AccountantsWorld offers Payroll Relief with extensive data entryScreenshot of Payroll Relief offers extensive review screens for payrollScreenshot of Payroll Relief offers a comprehensive set of tools to manage your payroll practice, including a dashboard that monitors data for each client.

Justworks Screenshots

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