SolarWinds Access Rights Manager (ARM) vs. ManageEngine ADManager Plus

It [SolarWinds Access Rights Manager (ARM)] is well suited for small to medium sized companies who want to enhance and ease up their daily work. As well as it is suited for organized structures, it has its problems with very complex environments. For example, if you are working with direct and multiple permissions instead of having more granular group based permissions.

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Any environment that runs on AD needs ADManager Plus. They have already built-in 95% of the queries and reports you will need. It provides a great window into your AD environment. The interface is very intuitive and for any reports or queries that aren't already packaged the product makes them easy to build

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• SolarWinds Access Rights Manager is easy to set up and configure. We had the first report generated in a few hours.
• The automated feature for the reports is great. We just set it and forget it and now the reports get emailed on schedule.

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• It is very good in the bulk user creation. With this tool, we can create a number of users in just a few minutes rather than following a long old process.
• It is good for bulk user account modification. You can select a lot of users and make changes as per the requirements.
• ManageEngine ADManager Plus is helping us a lot in the report generation of user accounts, passwords, groups, and other reports that are helping us a lot.
• This tool also helps us with mailbox creation and shared mailbox creation

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• Licensing model when we changed over to SolarWinds was [I feel] a nightmare. It needs to be more streamlined and SolarWinds needs to understand what their customers require. When we changed over to SolarWinds we found it very hard to get answers to what modules we were still licensed for.
• Our current system is not functioning. We can't login to the application with the accounts we created that were working. The error that appears doesn't help to resolve it. So at present we just renewed licenses for this year and we can't use the system.

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• The standard version is useless for a larger company. Most have the Professional level to get the most out of the application but it is worth the cost.
• Needs better integration with Office 365 and Microsoft Teams.

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It is in place and working. No time or money to consider anything else.

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We are very satfisfied with the software and when time permits, we hope to explore additional features we are not using. It has a lot of we ae not currently using due to staffing shortages.

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End user experience is much better than administration

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The slick interface coupled with the prepackaged reports and queries, and the ability to sort and export that data makes the product great

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On occasion the server will need to be restarted to get things running again

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Satisfactory performance

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Yes, it loads very quickly and moving between pages is very fast

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Very slow response times and sometimes I found the solution and ended up sharing it with support

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Support for this software is not the greatest. If the software is not completely down, it can take up to a day to get a response back. However, once they do contact you they are friendly and helpful.

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It was my first exposure to this type of product and I wasn’t given the time to figure out how best to implement it. I would say get a plan together of what you are tying to accomplish first

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I found the installation and configuration to be much easier and more straightforward. What also assisted in the decision to go with Access Rights Manager, was the fact we already made use of Solarwinds products. Knowing from previous experiences with their support staff, meant we knew how great their after-hours support was whenever we had any technical issues with the platform. We felt it would be better to keep it all under one roof so to speak

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My company already owned ADManager when I started with them. If I remember correctly, it was chosen because it is a fairly cheap tool and because we also use Manage Engine's Service Desk Plus application. ADManager's main competitor (in my eyes) would be PowerShell, now that I have become more proficient with scripting it is rare that I use ADManager except to create users using one of the templates we created. The standardization you get with the templates is really great, it could also be done using an XML file and PowerShell, but why fix what isn't broken?

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No experience with this

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We are currently deploying on 1 department

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They are able to demo the product and clearly explain use case scenario's and how to do things

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• Team leads recieve automated reports of permissions within their team, and it allows them to proactively audit their team members
• Security specialists have really clear dashboards to audit individuals
• We can be sure we never leave a permission open after a person leaves

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• The software is licensed per tech, the pricing is pretty solid.
• Helpdesk tickets feel dramatically when we started using templates to create users
• Helps to keep the network secure by knowing which old user accounts to delete

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info