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SolarWinds Access Rights Manager (ARM) vs. Cisco Duo

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SolarWinds Access Rights Manager (ARM)

    Score9.4 out of 10
    N/ASolarWinds Access Rights Manager (ARM) is designed to assist IT and security admins to quickly and easily provision, deprovision, manage and audit user access rights to systems, data, and files. By analyzing user authorizations and access permission you get visualization of who has access to what and when they accessed it. Demonstrate compliance with most regulatory requirements with customized reports. Provision and deprovision users using…N/A

    Cisco Duo

    Score9.5 out of 10
    N/ACisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.

    $3

    per month per user

    Pricing
    SolarWinds Access Rights Manager (ARM)Cisco Duo
    Editions & Modules
    No answers on this topic
    Duo Essentials
    $3
    per month per user
    Duo Advantage
    $6
    per month per user
    Duo Premier
    $9
    per month per user
    Offerings
    Pricing Offerings
    SolarWinds Access Rights Manager (ARM)Cisco Duo
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SolarWinds Access Rights Manager (ARM)Cisco Duo
    Considered Both Products
    SolarWinds
    Chose SolarWinds Access Rights Manager (ARM)
    SolarWinds Access Rights Manager, in my opinion, is better than most of its competitors, because it doesn't have alot of bloat. Most alternatives employ very strict zero trust solutions, which may be what is needed, but in our case we can easily maintain those things ourselves. …
    Incentivized
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    67%
    Would buy again
    6 Answers
    100%
    Would buy again
    87 Answers
    Delivers good value for the price
    75%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    79 Answers
    Happy with the feature set
    78%
    Happy with the feature set
    7 Answers
    99%
    Happy with the feature set
    86 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    68 Answers
    Implementation went as expected
    63%
    Implementation went as expected
    5 Answers
    97%
    Implementation went as expected
    72 Answers
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    SolarWinds Access Rights Manager (ARM)Cisco Duo
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    Forescout Platform
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    User Ratings
    SolarWinds Access Rights Manager (ARM)Cisco Duo
    Likelihood to Recommend
    10.0
    (14 ratings)
    9.4
    (150 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    9.8
    (10 ratings)
    Usability
    5.5
    (1 ratings)
    9.9
    (76 ratings)
    Availability
    8.2
    (1 ratings)
    9.8
    (9 ratings)
    Performance
    7.3
    (1 ratings)
    8.7
    (4 ratings)
    Support Rating
    4.5
    (1 ratings)
    9.9
    (90 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    6.4
    (2 ratings)
    9.8
    (10 ratings)
    Configurability
    5.5
    (1 ratings)
    10.0
    (2 ratings)
    Ease of integration
    1.8
    (1 ratings)
    9.8
    (9 ratings)
    Product Scalability
    4.5
    (1 ratings)
    9.3
    (4 ratings)
    Vendor post-sale
    4.5
    (1 ratings)
    9.3
    (3 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    9.3
    (3 ratings)
    User Testimonials
    SolarWinds Access Rights Manager (ARM)Cisco Duo
    Likelihood to Recommend
    SolarWinds
    It [SolarWinds Access Rights Manager (ARM)] is well suited for small to medium sized companies who want to enhance and ease up their daily work. As well as it is suited for organized structures, it has its problems with very complex environments. For example, if you are working with direct and multiple permissions instead of having more granular group based permissions.
    Incentivized
    Read full review
    Cisco
    It is a very compete and solid solution Once it is in place, and you have configured the different settings and policies it is consistent and works well. It does take some time to work the kinks out. We had a Cisco support provider assist us while we stepped through the process of getting it set up.
    Incentivized
    Read full review
    Pros
    SolarWinds
    • SolarWinds Access Rights Manager is easy to set up and configure. We had the first report generated in a few hours.
    • The automated feature for the reports is great. We just set it and forget it and now the reports get emailed on schedule.
    Incentivized
    Read full review
    Cisco
    • We use Cisco Duo with different type of device and application, but we never face any difficulties to integrate Cisco Duo with any of them.
    • We integrated Cisco Duo with some of our active directory and some of the OS are quite old but Cisco Duo works totally fine with them.
    • The end user application is very easy to use. We never had any complain from non tech team members of having trouble of using Cisco Duo.
    • There are several authentication methods available rather than passcode. I personally like the push notification which is always on time and quite fast.
    Incentivized
    Read full review
    Cons
    SolarWinds
    • Licensing model when we changed over to SolarWinds was [I feel] a nightmare. It needs to be more streamlined and SolarWinds needs to understand what their customers require. When we changed over to SolarWinds we found it very hard to get answers to what modules we were still licensed for.
    • Our current system is not functioning. We can't login to the application with the accounts we created that were working. The error that appears doesn't help to resolve it. So at present we just renewed licenses for this year and we can't use the system.
    Incentivized
    Read full review
    Cisco
    • Documentation is oftentimes missing key information for proper implementation. This is circumvented by reading third-party guides or contacting support for additional details.
    • They do not push Fail-Closed as much as I think they should. Fail-Open is fairly trivial to bypass and it should be made known to the customer during setup how much this will affect overall security.
    • More vendor integration is something that is always craved by administrators. There are so many third-parties to integrate with.
    Incentivized
    Read full review
    Likelihood to Renew
    SolarWinds
    It is in place and working. No time or money to consider anything else.
    Incentivized
    Read full review
    Cisco
    There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
    Incentivized
    Read full review
    Usability
    SolarWinds
    End user experience is much better than administration
    Incentivized
    Read full review
    Cisco
    La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
    Incentivized
    Read full review
    Reliability and Availability
    SolarWinds
    On occasion the server will need to be restarted to get things running again
    Incentivized
    Read full review
    Cisco
    In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
    Read full review
    Performance
    SolarWinds
    Satisfactory performance
    Incentivized
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    Cisco
    We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
    Read full review
    Support Rating
    SolarWinds
    Very slow response times and sometimes I found the solution and ended up sharing it with support
    Incentivized
    Read full review
    Cisco
    I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.
    Incentivized
    Read full review
    In-Person Training
    SolarWinds
    No answers on this topic
    Cisco
    There was no in person training but checking the box was the only way I could complete all of the questions.
    Read full review
    Online Training
    SolarWinds
    No answers on this topic
    Cisco
    This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
    Read full review
    Implementation Rating
    SolarWinds
    It was my first exposure to this type of product and I wasn’t given the time to figure out how best to implement it. I would say get a plan together of what you are tying to accomplish first
    Incentivized
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    Cisco
    Implementation was straight forward and you can isolate different scenarios in order to test new application setup or add to an existing setup. Gui interface is pretty easy to understand and follow. I had no experience with Duo and still manage to easily set up new policies and rules.
    Incentivized
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    Alternatives Considered
    SolarWinds
    I found the installation and configuration to be much easier and more straightforward. What also assisted in the decision to go with Access Rights Manager, was the fact we already made use of Solarwinds products. Knowing from previous experiences with their support staff, meant we knew how great their after-hours support was whenever we had any technical issues with the platform. We felt it would be better to keep it all under one roof so to speak
    Incentivized
    Read full review
    Cisco
    I would fully expect a competitor like Okta or any other multifactor mechanic to function pretty similarly, and I hesitate to say duos the best. I think the idea is that it's a simple concept, but it does it well. So I haven't evaluated any myself outside of duo, but I'm also not in the market and I don't feel like we need to go shopping for something else.
    Incentivized
    Read full review
    Scalability
    SolarWinds
    No experience with this
    Incentivized
    Read full review
    Cisco
    So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
    Read full review
    Return on Investment
    SolarWinds
    • Team leads recieve automated reports of permissions within their team, and it allows them to proactively audit their team members
    • Security specialists have really clear dashboards to audit individuals
    • We can be sure we never leave a permission open after a person leaves
    Incentivized
    Read full review
    Cisco
    • Assess user risk within minutes
    • Cisco Secure Access by Duo cloud-based MFA eliminates the need for on-prem appliances and hardware; you don't need to invest in your data center
    • There is no on-going maintenance or service costs, eliminating time to patch and update
    • No required important IT time and extra resources beyond implementation
    Incentivized
    Read full review
    ScreenShots

    SolarWinds Access Rights Manager (ARM) Screenshots

    Screenshot of Active Directory graphical analysisScreenshot of Create userScreenshot of Exchange Distribution Group propertiesScreenshot of File server permissions analysisProduct screenshotScreenshot of Report configuration