Newswire vs. Notified Public Relations Solutions with GlobeNewswire

Personally, I see no difference between Newswire and other press release services. This one's available with our current PR SAAS solution, there's nothing wrong with it, and pricing is usually somewhat competitive. These days nothing works as well as actual media relations, so Newswire comes in handy for just having a solid link for a press release and getting the SEO on backlinked sites.

Incentivized

This service might be more well suited for large corporations with a lot of press coverage that they need to get out on a very regular basis. GlobeNewswire may be much less appropriate for smaller organizations that cannot commit to the annual spend of the contract and adhere to its strict nature and aren't sending out regular releases. Note that they did not work with us on contract flexibility once signed, so just be sure that you will fully utilize the service and really stay on top of the cancellation date because if you miss it, you will be automatically locked in for another year. Thus for smaller companies it will be best to stick to an a-la-carte service that will be flexible and work with you on your changing needs. That is definitely not GlobeNewswire.

• Communication via video calls and emails. They were responsive to any questions we had.
• Provided all the information we needed to make the decision to move forward. They had the materials around what publications and news outlets they could get into for us.

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• Allows you to see coverage from numerous sources: print, online, broadcast, etc.
• Allows you to track coverage for numerous clients in one organized place.
• Allows you to receive incoming coverage via email.

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• The editorial process was always very hard on our sale releases. Even if we followed the same structure we used to with PR Wire they would flag it as advertorial.
• The option for video is nice but would be better to actually embed it into a part of the release versus just floating at the bottom.
• Would be interesting for them to share more industry-specific releases or give the option to only get emails on specific industries. The E-blasts are always too general.

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• Marketwired has recently changed its online platform. It is more complex than necessary. I used it many times and still often had to call the help desk for advice. Sometimes there would be 'bugs' in the system that were out of my control and even the help desk struggled to resolve it.
• I used to simply email the news release & photos to the help desk and they'd get it out for me on time. It was effective and I appreciated the excellent customer service. Now the help desk are no longer allowed to distribute on a client's behalf, which is frustrating - even if you struggle using the online system.
• The section of the online platform I found most confusing was around which media a news story would be distributed too. There are a lot of choices and it wasn't obvious to me as to how they were sub-divided. I often had to check with the help desk to ensure I'd made the best selection for the news story.
• The level of customer service has declined. My account manager who previously provided excellent service was moved to another role as part of an internal restructure. Many team members at my agency voiced frustrations with the level of customer care.

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Simply put, they are a great team, excellent support and a platform that is so seamless to use. Great reporting content, can do attitude and a solution / product that works. They are an established company and there are many 'new companies' out there claiming to offer a better service but they lack the depth and capabilities of the Newswire platform

Incentivized

Simple step-by-step process to get your news out to the world. Easy to understand process and explanation as you go through the steps. Each upgrade does have a charge, but it's pretty visible. Once you get familiar with their platform and systems, it becomes fairly easy to use to get your news published. It's also nice how quickly you are able to get the news out and published in the places you choose.

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It was available for immediate use

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It seemed to be okay overall an we plan on continuing to use it as we expand

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When we have needed support, the Newswire support team has responded quickly and been very clear about what we need to know. We have never had a significant issue and they have been very helpful at cleaning up any points of confusion on our part. I always feel like they have my back.

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Their customer service is great and has been very supportive when we've needed it. Their team checks up on us regularly to ensure we are getting the most out of our service.

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It is a very simple product to get started using, particularly for press releases. I have no used the other functionality so I can't say for sure how easy or difficult that might be, but my guess is that the way the platform is built makes it easy for anybody to get started.

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To be honest, they are very similar in many ways. Business Wire, for example, is more focused on business news as opposed to other types of news. Newswire has a more general and broader application. Other news services like Bloomberg are only interested if the company is traded on one of the stock markets.

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We have only ever used GlobeNewswire and have had such success that we don't feel the need to evaluate competitors or switch to another solution in over 5 years.

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I have not really used this software feature to the level to scale at this point

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• In a new technology area, Newswire has helped us build brand recognition.
• During the pressures put on Healthcare over the past COVID periods our presence in the Marketplace have been difficult to maintain. Newswire has been key in our efforts.
• When medical imaging AI tools exploded on the scene three years ago, there were over 150 vendors at conferences. Those that didn't promote with tools like Newswire and now gone.

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• Circulates news on our company which raises credibility for us in the industry and to clients.
• Being able to use our releases as a resource to point to have had a positive impact on our social media presence.

Incentivized