TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Accenture

    Score6.4 out of 10
    N/AAccenture provides services in strategy, consulting, digital, technology and operations. Accenture is a global company with expertise in many different industries and business functions.N/A

    Ingram Micro

    Score8.1 out of 10
    N/AIngram Micro is a global technology consultancy providing a full spectrum of global technology and supply chain services.N/A
    Pricing
    AccentureIngram Micro
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AccentureIngram Micro
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    User Ratings
    AccentureIngram Micro
    Likelihood to Recommend
    8.1
    (6 ratings)
    7.6
    (5 ratings)
    User Testimonials
    AccentureIngram Micro
    Likelihood to Recommend
    Accenture
    Accenture is well suited for undertaking projects that are a bit more complex and complicated. Because of their lineup, they are better suited to tackle those projects. Accenture may not be well suited for support on the basis of cost.
    Incentivized
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    Ingram Micro
    Works well if you want to 1) Fulfill your own eComm orders. 2) Want the ability to do dropship with 3rd party retailers. 3) Want LOT# control (e.g. if you're in the food industry). There are a plethora of companies that can do ecomm fulfillment but they don't have the ability to do option 2 & 3.
    Incentivized
    Read full review
    Pros
    Accenture
    • Accenture is processing oriented.
    • Accenture has qualified consultants to help diagnose and remedy business problems.
    • Accenture has a very good service delivery system and personnel.
    Incentivized
    Read full review
    Ingram Micro
    • Customer Support
    • Technical Advice
    • Fast accurate shipping and logistics
    Incentivized
    Read full review
    Cons
    Accenture
    • Accenture may improve on the TAT for project documentation
    • There is some room of improvement in the budget estimation which sometimes is vague. Having said that, they are very competitive in the market.
    Incentivized
    Read full review
    Ingram Micro
    • Very hard to find the products you're looking for on the site if you don't already know exactly what you're trying to find. Lots of similar/identical products with uninformative naming conventions.
    • Poor faceted navigation.
    • Entire site is painfully slow.
    • The policy of automatically closing inactive accounts after 12 months, with no ability to re-open it upon customer request, is crazy.
    • Pricing on most commonplace IT products (outside of things like HPE servers) is not competitive at all, it's almost always cheaper to just buy on Amazon, and even when Ingram is cheaper, the difference is so negligible it's pointless to bother.
    Incentivized
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    Alternatives Considered
    Accenture
    What differentiates them are their strong end-to-end capabilities. They have all sorts of resources, from Strategy/Management Consulting to deep Technical IT, going also through the new Digital Era. They are very complete and mature in the market, with the ability to deliver all types of projects with quality and according to the agreed budget and timeline.
    Incentivized
    Read full review
    Ingram Micro
    Ingram Micro is the largest supplier of this type in New Zealand and as such we started to use them almost only for this reason.
    Although we have had a very good customer experience and will continue to use Ingram Micro services in the future.
    Incentivized
    Read full review
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