Abstract vs. Glip (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Abstract
Score 4.8 out of 10
N/A
Abstract, from the company of the same name headquartered in San Francisco, offers a collaboration tool for developers and others, featuring a version controlled master file set and approval workflow.N/A
Glip (discontinued)
Score 9.7 out of 10
N/A
Glip was a conversation platform to plan, share and organize work. Glip featured text and video chat at its core, with file sharing, collaborative task management, shared calendars, and automatic version control. Glip was acquired by RingCentral in 2015 and is no longer available standalone, though its features are included in RingCentral MVP.
$11.99
Per User Per Month
Pricing
AbstractGlip (discontinued)
Editions & Modules
No answers on this topic
Pro
$11.99
Per User Per Month
Offerings
Pricing Offerings
AbstractGlip (discontinued)
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AbstractGlip (discontinued)
Features
AbstractGlip (discontinued)
Project Management
Comparison of Project Management features of Product A and Product B
Abstract
7.8
Ratings
1% above category average
Glip (discontinued)
10.0
Ratings
26% above category average
Workflow Automation7.60 Ratings00 Ratings
Mobile Access7.00 Ratings00 Ratings
Search8.90 Ratings00 Ratings
Task Management00 Ratings10.00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Abstract
8.7
Ratings
9% above category average
Glip (discontinued)
-
Ratings
Chat10.00 Ratings00 Ratings
Notifications9.00 Ratings00 Ratings
Discussions8.00 Ratings00 Ratings
Internal knowledgebase7.60 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Abstract
8.1
Ratings
3% above category average
Glip (discontinued)
-
Ratings
Versioning10.00 Ratings00 Ratings
Document collaboration8.50 Ratings00 Ratings
Access control6.20 Ratings00 Ratings
Advanced security features6.90 Ratings00 Ratings
Device sync9.10 Ratings00 Ratings
Best Alternatives
AbstractGlip (discontinued)
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AbstractGlip (discontinued)
Likelihood to Recommend
2.1
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
7.0
(0 ratings)
8.0
(0 ratings)
Support Rating
8.8
(0 ratings)
6.1
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
AbstractGlip (discontinued)
Likelihood to Recommend
  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
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Glip feels right at home with a marketing and creative team. You must first ask yourself, are you tired of emailing all the time? Would working in real-time save you time? Do you share files all the time with your colleagues? If you answered yes to any of these questions then Glip can definitely benefit you.
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Pros
  • Allows for collaboration within Sketch.
  • Allows for approval of work by team leads.
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  • The chat functionality of Glip is fantastic, and even their mobile app is really good. The software is truly platform-agnostic. My team uses Mac, Windows and Chrome OS as well as iOS and Android.
  • The task functionality is well-designed and intuitive. It's very helpful to have access to tasks regardless of device or location, and the ability to create tasks from messages is surprisingly handy.
  • The notes functionality is a great way to store information that the whole team or just a few members need access to. We also use it for mark-up occasionally, since it has the ability to leave comments pinned to a location on the document or image.
  • We have the option of inviting clients to join Glip. This isn't something my team uses at this point, but it's an option.
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Cons
  • People and permission management.
  • Sharing particular states (presentation, inspection, etc.).
  • New projects from templates.
  • Pattern library migration (new users).
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  • Allow the ability to move a conversation when a hyperlink is involved. Currently not able to do this. Glip is aware and hopefully working on it.
  • Add a more robust search feature to find old conversations. Search query time could also be sped up.
  • Add reminder notifications. When tasks are added, it is sometimes easy to overlook older tasks.
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Likelihood to Renew
No answers on this topic
Glip has saved us so much time that my team could no longer live without it. I don't know what we would do. All of us used it constantly all day every day. It is one of the best tools in my arsenal!
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Usability
Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
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Mobile UI is not as pleasant as others, it looks washed out and that makes it seem like it lacks some features.
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Support Rating
Customer support seems to be fast at responding. We haven't had issues yet at least
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We have a free account so I understand why we are not at the top of the list. But we have had issues before that took forever for them to get back to us. Once I had to make a Twitter account just to tweet at them about the issue and they finally got back to me. After several weeks. And the issue was something we just had to wait out for a few more days. Normally you have to submit a ticket through their support page and maybe they will get back to you and maybe not. We had one issue where the standard user on the iMac was getting popups every few minutes about installing a helper tool. The only way to fix this was to delete and reinstall Glip as an admin user. This was frustrating because it took time to do this for me as the IT person, and after reaching out to a few times, I was finally given an answer two years after I had asked about it! Finally some devs reach out to me on Glip and told me to just put the app in the user folder instead of the app folder which is managed by the admin account. They said it should be fixed now and I believe it is.
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Alternatives Considered
I purchased and administer Abstract. It was requested by our design department who evaluated it.
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The team tasked with selecting a collaboration tool shortlisted Glip along with Microsoft Teams, and Webex Teams because they performed well and were reliable in our demanding Enterprise footprint. Glip also has a global presence and many applications to integrate with and many of the features were on par with its competitors.
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Return on Investment
  • Single source of truth for the team.
  • Could quickly get expensive with corporate accounts.
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  • Glip has made it immensely more practical to manage team meetings, coordinate tasks, and hold video conferences. While some other apps might have a simpler user interface, you pay the price in having to adopt multiple applications to get the job done.
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ScreenShots