Absorb LMS vs. Schoology Learning

My (internal) project build team consisted of three people - one with experience setting up an LMS previously, and two with no experience. I have experienced 'out of the box' builds before and they are rarely intuitive and/or easy to navigate and set up. This was not the case with Absorb LMS. The eLearning modules and face-to-face support provided was thorough and there was a lack of unneccessary complexity to setting up the platform. My novices now know there way around every inch of the platform and love using it. This was not our first LMS, but it may well be our last. The functionality (from reporting for admins to ease of access for learners) far exceeds our previous experiences and we have a product that looks great, works seemlessly and that we are very proud of.

Schoology does the job well enough, but there are enough areas of contention that make advanced use of the system unwieldy. District staff does not have easy reporting ability to determine adoption and use of the platform without having to export to another program for analysis. The reliability of the system is a huge pain point as we need to deliver the curriculum but cannot count on it being available when we need to use it.

Incentivized

• Customizing the user interface was fairly simple and our learners WANT to use the platform because it looks so nice.
• Admins have so many tools at their fingertips to pull reports, create new users, author new courses, and more!
• Absorb LMS has been the solution to so many problems we had experienced in our previous LMS: ease of use, course library, course authoring, tracking, reporting, etc.

Incentivized

• Assessments - Much more interactive and have more grading options than Google Forms
• Auto-rostering - We are able to use Infinite Campus to automatically roster classes and there are no extra steps
• Family/Guardian access - Schoology allows families to have a sign in and see student grades & work.

Incentivized

• The "And" and "Or" rules for self + automatic enrollment could be spelled out more to clarify who we're enrolling into courses
• The thumbnail and poster "Upload photo" section is confusing. There should be a "Favorites" folder where we can easily find most commonly used posters and thumbnails
• more education around Absorb analyze essentials
• How the Featured courses section ranks courses is confusing on the back-end. I need to switch the primary one to second place to feature the new one first. But if the previous one now becomes second place, what happens to the old course that was in second place? I've noticed the order you select on the back-end for this isn't always reflected on user side
• Same comment as Featured Courses but for appearance of billboards. Hard to position each in the right order

Incentivized

• While this product constantly seeks to make improvements, certain features need tweaking. As educators enroll in various courses, these course tend to accumulate. If the educator is not an administrator of the course, it is next to impossible to get out.
• Switching from one course/group to another course/group takes several steps. Not always easy to find the course/group needed.

We love the ability to have a user-friendly system that integrates well with our different HR interfaces (we have 3 systems that feed data/employees into the system). It makes it easy to track course completions and report out on metrics enterprise-wide. In addition, the ability to provide consistent education to staff who are geographically dispersed is a huge incentive for us, and Absorb LMS does this seamlessly.

While we have taken time to re-evaluate our selected 1:1 devices, Schoology's impact on student learning is unquestioned. Students are able to connect with other learners, create and share products of their learning, and develop their digital fluency through their use of Schoology.

It is very intuitive, not just from an admin perspective to manage courses and track completions, but also from a learners' perspective. It is very easy to find courses, search for courses, and track personal course progress. The interface is well designed, which makes it simpler for our audience to navigate the portal and find what they are looking for

Incentivized

It's very easy to use Schoology. As with any LMS, it helps to learn some tips and tricks prior to getting started. But, each item is clearly indicated within the platform. If I want to add materials, it is right at the top of my screen. If I want to view the calendar, it is indicated to the right of my screen. Navigating a course and the platform is quite straightforward. Additionally, the benefit of Schoology's help center and user community makes asking and answering questions quick and easy.

We have never had any major issue with Absorb's availability. Any outages that have occurred have been planned an communicated. Any small issues that occur within the Absorb platform have been addressed efficiently and quickly by support and the development team

Generally good, but issue self-reporting has become a problem. When there are issues, it can be 20 minutes to an hour before it gets noted on the status page

Absorb LMS's performance is very reliable and consistent. Pages load quickly. Report are generated within a reasonable amount of time (even with significant amounts of data), etc. Nothing seems to slow it down.

Course saves or transfers can take several minutes and up to an hour

[...] is a ROCK star- having her as part of our support team has been a game changer. She is a true problem solver at heart and has an unique ability to retain who we are as a company and match that with what can help us most. She has been a game changer for our internal admin team and is supporting us through a business review to help guide us in the best direction on our constant growth.

We have county-level support and district-level support, but their HELP page offers everything that is needed to answer questions and to find "how-to" information for staff. This includes video and written directions for every available feature. Schoology has also worked with our district to improve their product.

Too surface level with no follow-up. A

Absorb was able to provide an initial training of the platform, covering all our basic needs. Additionally, there are Absorb learning modules available for further learning that can be accessed at anytime. There is also the ability to review Absorb's extensive resource library to find the answers to questions/troubleshooting. Beyond that, we opted for the Premier Support so our organization has access to a dedicated Customer Success Manager.

Sit and get with very little hands-on time. 5 minutes to try out a feature/question type, etc. is not enough time. Once your training is done, there is no option for new employees to get that training without having to rebook and pay for the training again. If you pay for basic training, that should be available to a district to use in the future.

The implementation of Absorb went very seamlessly. We previously had the Oracle LMS and importing user data and getting the new system up to speed was painless. The smooth transition helped leaders and staff gain confidence early in the application/company and we have had a successful partnership with Absorb since.

All sites provided at least a basic LMS platform, and Talent was probably the closest in terms of features and like-for-like comparison. Ultimately, none of the others had the same level of course creation and it would either have meant outsourcing or spending a significant amount of time building the courses which was not ideal as we would still be paying for the service during this time. Absorb had the best course creation software of all evaluated which is why we chose it, although it was also by far the most expensive of those evaluated.

Incentivized

I have taught using both Edmodo and Google Classroom. While both were easier than Schoology was to get in the beginning, Schoology is infinitely more powerful than either of them was. I can do so much more, and differentiate so much easier using Schoology than I could with either of my previous LMSs.

Incentivized

Seems very expensive for limitations we have experienced.

Incentivized

We have already scaled our LMS from a couple hundred users to 1000 users and have plans to scale even larger. We use the LMS across multiple internal departments. countries and user types. Absorb has made it easy to integrate and scale and we will continue to scale in the near future.

We use it 5-12 so scalability is not an issue but sharing materials between departments including common assessments is difficult without paying for add-on features

I believe this question speaks to additional professional service hours that we had built into our contract to work with a set of staff members for purposes of changes or enhancements to our specific instance of Absorb. Again, I have nothing but positive things to say regarding our dealings with people at all levels of the organization. The PMs, the technical experts, the help desk staff are all friendly, knowledgeable, helpful and efficient

• Lighter administrative load, we went from 20-30 support tickets per month to 1 or 2.
• Our course setup and configuration time now takes less than 5 minutes. In our previous system it took us close to 15 minutes to publish a course.
• We have been able to push administrative responsibilities to department level administrators, because of the ability to have department level admins, who only have access and control of their department users and content.

Incentivized

• Using Schoology to build a foundation for a blended learning model has helped increase my students ABC rate between 15-20% in all classes!
• Using Schoology is forcing my students to become responsible for their own learning!
• The only negative thing I have encountered is the students resistance to change!