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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Absolute Visibility

    Score8.1 out of 10
    N/AAbsolute Visibility is an adaptive endpoint security solution. It provides users with a persistent connection to all of their endpoints and the data they contain. The vendor says, by maintaining a two-way connection with each device, users have the insight they need to assess risk and apply remote security measures so they can protect each endpoint and the sensitive data it contains. This insight is delivered through a cloud-based console that requires no additional IT…N/A

    LogMeIn Resolve

    Score8.1 out of 10
    N/ALogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

    $29

    per month

    Pricing
    Absolute VisibilityLogMeIn Resolve
    Editions & Modules
    No answers on this topic
    Remote Access
    $29
    per month
    Remote Support Plus
    $55
    per month
    Standard Endpoint Management
    $70
    per month
    Premium Endpoint Management
    $78
    per month
    Premium
    Contact Sales
    Offerings
    Pricing Offerings
    Absolute VisibilityLogMeIn Resolve
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Discount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20%
    More Pricing Information
    Best Alternatives
    Absolute VisibilityLogMeIn Resolve
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    Avast CloudCare
    Score10 out of 10
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    Medium-sized Companies
    Action1
    Score9.5 out of 10
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    Enterprises
    ManageEngine Endpoint Central
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Absolute VisibilityLogMeIn Resolve
    Likelihood to Recommend
    9.5
    (2 ratings)
    7.4
    (110 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (15 ratings)
    Usability
    -
    (0 ratings)
    7.7
    (90 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.7
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (4 ratings)
    User Testimonials
    Absolute VisibilityLogMeIn Resolve
    Likelihood to Recommend
    Absolute
    I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information or devices that contain proprietary information, critical business information or other information that needs to be securely protected. It can also be used to track a device (individual) as well if that is your goal. We use it as an extra precaution to track our mental health clinicians that do home visits. It allows us to keep track of their whereabouts, in case an issue arises at a client's home. We are able to send someone out to check or assist, alert emergency services or send law enforcement if a situation should arise.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    I don't think I have ever encountered a scenario where LogMeIn is inappropriate. I work directly with customers 80% of the time, and even when I need to help a fellow IT professional out, LogMeIn is my go-to option. Viewing and reviewing all the units I manage is very helpful; it saves me a lot of time, especially after the frequent long-term power outages (where it surpasses the USP's protection) we often experience in our area.
    Incentivized
    Read full review
    Pros
    Absolute
    • I tracked a stolen computer all the way to Africa from USA and disabled it.
    • I set up geofences with alerts. As soon as a computer got a wifi connection outside of our fences it would email me its current location.
    • Absolute's persistent technology was helpful. -Even when a pawn shop would attempt to "wipe" a device before getting it online, as soon as it got online it notified me of the OS re-installation and current location. We could call authorities and they could recover the device for us. And they were happy it made their job easier and deterred the pawn shop from reselling stolen devices.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    • Performs well for remote access in terms of speed - there isn't much lag on fast networks.
    • Provides an easy way to share files with the client which stramlines the support process.
    • GoTo Support has been responsive when I've needed help.
    Incentivized
    Read full review
    Cons
    Absolute
    • I do not know where I would consider this product to be deficient in functionality, difficult to use or any major changes that needed to be addressed.
    • I wish the pricing of this product was a little lower, but I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    • More flexibility with customizing the agent dashboard
    • Change the support interface to make simultaneous remote session a bit more accessible on the left-side menu
    • Include detailed instructions on the agent's screen when helping a Mac user run through all the necessary permissions needed to connect
    Incentivized
    Read full review
    Likelihood to Renew
    Absolute
    No answers on this topic
    GoTo (formerly LogMeIn)
    I would say yes, we would definitely renew, everyone likes it in the IT dept, and there are more features we have yet to put to use. I am expanding the Windows update / Endpoint features as I get time, and the remote PowerShell console is unbeatable for me at present when facing remote computers that are not letting create a new remote PSSession.
    Incentivized
    Read full review
    Usability
    Absolute
    No answers on this topic
    GoTo (formerly LogMeIn)
    Navigation is easy and friendly. It does almost everything, but being cloud, it gets slow. Session recording is allowed. Zoom in and out feature works very well, especially during remote sessions and multiple machine sessions simultaneously. Dual-screen monitors are accessible. East and convenient user interface. The diagnostics feature is outstanding, and it gives detailed diagnostics of the system. So these are the pros that prompt me to provide such ratings.
    Incentivized
    Read full review
    Reliability and Availability
    Absolute
    No answers on this topic
    GoTo (formerly LogMeIn)
    Usually available without a problem, although sometimes calls get dropped or users sit in empty meeting rooms while waiting for an admin to arrive, while the call is actually going on.
    Read full review
    Performance
    Absolute
    No answers on this topic
    GoTo (formerly LogMeIn)
    If you are connected to someone with proper bandwidth, there are no issues at all. With all things, if you connect to someone with dial-up (yes, it still exists), the performance is terrible.
    Read full review
    Support Rating
    Absolute
    No answers on this topic
    GoTo (formerly LogMeIn)
    Ive used their tech support a handful of times, and each time they have been able to help me sort out any hiccups or kinks that arise. They have a resourceful knowledge base, and have experts available for training and troubleshooting. I often recommend them to my other coworkers and colleagues because of the ease of use and security
    Incentivized
    Read full review
    In-Person Training
    Absolute
    No answers on this topic
    GoTo (formerly LogMeIn)
    we did not have in person training
    Incentivized
    Read full review
    Online Training
    Absolute
    No answers on this topic
    GoTo (formerly LogMeIn)
    n/a - wasnt in attendance
    Incentivized
    Read full review
    Implementation Rating
    Absolute
    No answers on this topic
    GoTo (formerly LogMeIn)
    GoToAssist SeeIt was very easy to implement. As long as your techs have a basic understanding of most remote support tools they will be able to understand this product easily.
    Incentivized
    Read full review
    Alternatives Considered
    Absolute
    I have only used Absolute Data and Device Security (DDS). It was recommended by my Dell sales rep. After reviewing the product info, and loading a demo, it became clear that this is what was needed to add to our existing security to protect us from information loss due to a data breach on our portable devices. I presented this solution to the appropriate departments, and they agreed that this was something well worth the investment.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    I previously used Dameware but since they came out with the new version, I find it difficult to use. Many times, it takes a long time to connect using Dameware and the added time if it connects at all adds to the user's frustration as well as my own
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Absolute
    No answers on this topic
    GoTo (formerly LogMeIn)
    I wasn't involved with this element of the sale/purchase
    Incentivized
    Read full review
    Scalability
    Absolute
    No answers on this topic
    GoTo (formerly LogMeIn)
    The system was implemented quite quickly and easily.
    Incentivized
    Read full review
    Professional Services
    Absolute
    No answers on this topic
    GoTo (formerly LogMeIn)
    I wasn't involved with this element of the sale/purchase
    Incentivized
    Read full review
    Return on Investment
    Absolute
    • Recovery of stolen assets.
    • After recovering a few devices and students becoming aware of Absolute being deployed, it had a prevention effect deterring additional theft.
    • It deterred pawn shops from accepting our stolen machines.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    • We are able to solve 99% of technical issues remotely.
    • Our productivity rate has increased because we are able to conveniently seek out assistance in the matter of a few minutes.
    • As this is compatible with Microsoft products like teams, this has allowed us to collaborate and save time and money by using existing software to submit tickets for assistance.
    Read full review
    ScreenShots

    Absolute Visibility Screenshots

    Screenshot of Endpoint Data Discovery SummaryScreenshot of Create Smart Device GroupsScreenshot of Software Overview ReportScreenshot of Create Policy GroupsScreenshot of Endpoint Data Discovery Match Score SummaryScreenshot of Endpoint Data Discovery Reporting Data

    LogMeIn Resolve Screenshots

    Screenshot of LogMeIn Resolve Device QuickviewScreenshot of LogMeIn Resolve - DevicesScreenshot of LogMeIn Resolve - Guided Agent FlowScreenshot of LogMeIn Resolve MS Teams TicketingScreenshot of LogMeIn Resolve Support SessionScreenshot of LogMeIn Resolve Tickets Board