Abnormal Security vs. Zoho Mail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Abnormal Security
Score 9.7 out of 10
N/A
Abnormal Security, headquartered in San Francisco, offers a secure email gateway to that protects Microsoft 365 and Google Workspace accounts with AI threat detection. The solution is designed to prevent phishing and scams, high-level account impersonation, or supply chain attacks (i.e. invoice fraud).N/A
Zoho Mail
Score 9.3 out of 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
Abnormal SecurityZoho Mail
Editions & Modules
No answers on this topic
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
Abnormal SecurityZoho Mail
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information.
More Pricing Information
Community Pulse
Abnormal SecurityZoho Mail
Features
Abnormal SecurityZoho Mail
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Abnormal Security
10.0
Ratings
18% above category average
Zoho Mail
8.1
Ratings
3% below category average
Customizability10.00 Ratings8.30 Ratings
Threat Detection10.00 Ratings8.00 Ratings
Management Tools10.00 Ratings9.00 Ratings
Anti-malware00 Ratings8.20 Ratings
Data Loss Protection00 Ratings8.00 Ratings
Sandboxing00 Ratings6.50 Ratings
End-to-End Encryption00 Ratings8.30 Ratings
Best Alternatives
Abnormal SecurityZoho Mail
Small Businesses
Zoho Mail
Zoho Mail
Score 9.3 out of 10
Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite
Score 9.5 out of 10
Medium-sized Companies
Avanan
Avanan
Score 9.4 out of 10
Avanan
Avanan
Score 9.4 out of 10
Enterprises
Avanan
Avanan
Score 9.4 out of 10
Avanan
Avanan
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Abnormal SecurityZoho Mail
Likelihood to Recommend
10.0
(0 ratings)
6.5
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
Abnormal SecurityZoho Mail
Likelihood to Recommend
Another local organization was compromised, and we were one of the targets of their further attempts. We were 100% protected because the behavioral analysis protected us, but also allowed me to contact that organization and report their compromise. This has actually happened more than one time since going live.
Read full review
If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
Read full review
Pros
  • Spam filtering...we have been able to turn our spam sensitivity down on Exchange allowing more legitimate messages through to user inboxes.
  • Malicious email filtering...we experienced several successful phishing attacks over the past year. Abnormal Security has prevented hundreds of individual campaigns since going live in August '22. I cannot thank them enough!
  • Automated response for reported emails...my team is small and we do not have enough hours in a day to review and respond to each reported email. Abnormal Security performs additional analysis on those reports and automatically responds for us. If the message is spam or malicious, copies of those emails are looked for throughout the server and deleted.
Read full review
  • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
  • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
Read full review
Cons
  • None so far, I have been extremely happy with their service.
Read full review
  • When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
  • The filter to search for information is not very accurate and unfriendly
  • The way to manage the storage capacity and to buy more space for the mail is not very friendly
Read full review
Usability
No answers on this topic
It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
Read full review
Support Rating
No answers on this topic
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
Read full review
Alternatives Considered
Abnormal Security blocks malicious emails that both PhishER and Cisco Secure Email Threat Defense miss. One thing that PhishER does have is the ability to flip a malicious message into a user education phishing email. That's cool, but I think we can just copy/paste the same info into a custom campaign.
Read full review
Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
Read full review
Return on Investment
  • Preventing compromises that have historically led to payroll or accounts payable threats.
Read full review
  • We have several email accounts for a low cost
  • Easy to train new staff on the system
  • Some confusion exists over Zoho One accounts and what is included
Read full review
ScreenShots

Abnormal Security Screenshots

Screenshot of Abnormal Security

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat