AbacusLaw is a case management software that tracks hours and processes billing touting a functional mobile application, from AbacusNext in San Diego.
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LEAP Legal Software
Score 8.7 out of 10
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LEAP is a legal practice management software designed to combine time tracking, document and email management, automated legal forms, accounting, billing, and customer relationship management into one single software solution.
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Pricing
AbacusLaw by CARET
LEAP Legal Software
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AbacusLaw by CARET
LEAP Legal Software
Free Trial
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No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Request a demonstration on LEAP’s website to get a pricing quote, as they do not publicly share pricing information.
AbacusLaw allows the whole law firm to be on the same page with access to a community calendar, billing, etc. It is a bit of a bummer that you need to put significant time into training to understand how to use AbacusLaw fully and get the most out of it. I wish there were quicker and easier ways to train and let people know about new additions
LEAP is a really good option for small to medium sized firms. Most products on the market are expensive document management systems designed for large law firms. The other are case management software that are great for billing, contacts and calendaring. LEAP seems to combine both of the options in an easy to use system. It is customizable but is fully functional as an "off the shelf" product unlike IManage or similar products.
SUPPORT STINKS - As of today we have been having issues for OVER 3 MONTHS, but Abacus now only has ONE Tier II tech, and ONE Tier III tech and neither one have figured out our problem or fixed it!
Having a lot of issues since day one
We have a self-hosted version and are not on the cloud and the updates usually bring other issues. They don't know the term "if its not broke don't fix it."
The support is generally good and relatively quick BUT when there is a new product or something they want you to buy, I have felt a bit harassed at that point by sales but when I have an issue I don't feel like support jumps on it as quick.
I did not evaluate MyCase when we selected AbacusLaw. I did not select AbacusLaw and was not involved at that time in the decision. I am evaluating MyCase NOW to REPLACE AbacusLaw.
IManage was great but we were quoted up to $40,000 to "customize" it to perform as it did in demonstrations. IManage was clearly designed/priced for large, multi-offices. LexWorkplace was another program that worked really well. It had real problems converting emails and certain files from our old program, Time Matters. LEAP was a reasonable, comprehensive program. It offered customer service, training and data conversion as part of the package.
