Abacus Payment Exchange (APX) vs. Sage Timeslips

The system has streamlined our billing process and made tracking our accounts receivable and billable time easy.

Incentivized

• Timeslips makes it easy to open new matters.
• It is easy to enter firm billing and expenses into Timeslips.
• It is easy to determine how much has been billed for specific cases.
• It is easy to run pre-bills and to finalize billing.
• Timeslips has good customer service for when there are specific questions or issues.

Incentivized

• It could be a bit more "user-friendly" by having a tips or help area to click on.
• It is a bit costly on start up and you still have to pay for upgrades.

Incentivized

I have not had to use Timeslips support, but I know our Office Manager has had to use them from time to time. She reports that they are quite helpful, but are always suggesting we purchase an upgrade to our current program.

Incentivized

Neither Chrome River or QuickBooks have the same functionality as Timeslips. I have used both programs and Timeslips is by far the better choice.

Incentivized

• Over the years it has been worth its weight in gold - huge return over cost
• The biggest negative occurred within the past year in that one was required to acquire an annual license raising the annual cost, but not to the point where it becomes cost ineffective.

Incentivized