A2 Hosting in Ann Arbor provides business website hosting, featuring free site migration, unlimited SSD, isolated dedicated servers, and related features.
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FatCow
Score 9.6 out of 10
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FatCow is a website hosting service with features such as a free domain name, a blog, site templates, and unlimited mailboxes, offered by Endurance International Group.
FatCow is excellent if you are looking for a web hosting service with an unlimited amount of space for all your website needs. Their servers are environmentally friendly so if you are conscious about that type of thing, they are a better choice than some others. The yearly fees are really reasonable, especially compared to other services. I wish they had a bit more tech support but that's really my only complaint.
I was very disappointed with my initial renewal. I understood that the price I had paid was an introductory price, but the renewal rate was much higher than I anticipated. They could be more transparent with their renewals.
they are only technically available but having someone say hello, i'm here to help, immediately is not real responsive if they actually never address the issue being reported. we don't contact support for the bland greeting, we are actually trying to solve a business process interruption
They are only good if you never update your website and i mean never. Otherwise their main performance diffrentiator is turbo web hosting, their highest shared hosting plan. When caching is working it performs well reducing load times by half, but as soon as you add a new page to the site, the updates don't show up until you clear the cache manually from multiple locations (wordpress a2optimized plugin, cpanel etc..). As they make updates to the turbo hosting A2optimized plugin, they do not test them properly and do not handle customer feedback about them, instead they are in denial and try to immediately convince the customer there is no issue at all! the old developer joke when they don't want to fix feedback: it works on my machine!
[In my opinion] they have the worst customer support. It's awful. [I feel like] they talk over you [and] they blame anything but what is real. [It makes me think] they are uneducated. [When I dealt with them] they never answered why things went wrong. [I feel like] they are nightmares and just hard to deal with. And, [from my experience] they are NOT nice. [I felt like] they act condescending in conversations. They waste so much time over nothing.
I previously used GoDaddy, and I was very unimpressed with their various pricing tiers. I wanted something with a simpler pricing model. GoDaddy was particularly annoying when luring you in with low prices but bombarding you with add-ons during the checkout process. To be fair, I haven't used GoDaddy in several years, so I do not know if this is still a business practice. But, it was enough to turn me off, and the simplicity of FatCow has kept me as a customer ever since.
I believe they do not care about addressing failures when they occur. Starting out with a working service counts for nothing if you can't maintain it, fix issues when reported, and actually take the extra step to prevent them from happening again. You have to care about quality and customer service, and A2 couldn't care less
