8x8 Meet (discontinued) vs. Cisco Board Series

The only issue that I have faced so far is learning the program. Being a new admin with 8x8 X Series, you have a lot of questions and need help figuring stuff out. They have great customer service. Every page on the admin portal they have a chatbot. When you need help you can click on the chatbot and right away you are either directed to helpful documents or a customer service rep.

It is best suited for video\audio calls and meeting use. you can easily connect to the meeting with an ID or your laptop and also share content easily in a couple of ways. It's less useful for large-scale meetings as attendees seem to get lost as their video can get shrunk or hidden offscreen.

Incentivized

• The system allows our employees to work from home and continue to be connected to the phone system.
• Meetings are easy to join & establish.

• The Cisco Webex Board is a fully featured devices that gives users all they need to interact in practical meeting rooms with their colleagues.
• It securely connects to our virtual teams. A high-resolution image of nearly the whole room is captured by a powerful camera.
• This is entirely for industrial design. A more is enclosed by powerful microphones.
• It's simple to install and use. It's a one-stop solution for all your needs.
• It is a great quality collaborative experience, which is easy to use and touch based.

Incentivized

• Less wait time on Service calls.
• Admin view is rather complex.

• May take more time to fit into the current existing CRM applications and systems.
• At times, the application lags due to high levels of traffic under multiple users.
• The program offers limited options to configure the graphical user interface for voice recognition to the users.

Incentivized

By leveraging the features of the Cisco Board, sales teams can deliver more engaging, interactive, and impactful presentations to clients, whether in-person or remotely, potentially leading to improved client relationships and increased sales effectiveness. We can easily train internal employees across multiple offices without the need to have them come into one site for training

Incentivized

Cisco Webex Board Series has great UI. It's very compelling to use. Touch controls are great and have never had any trouble navigating. However, screen mirroring can be laggy sometimes and frame drops are seen quite often while mirroring. Overall it's a great device to use with many useful features and optimized UI.

Incentivized

It's honestly hard to tell since we haven't had many hiccups, if any at all! We have used Webex support for other situations and it was great, but for the board itself, we only had one issue, when we received it, a pixel was broken and Webex replaced it. Fair to say they lived up to our expectations.

Incentivized

Comparing the interactive displays from Avacor, GoTo Meeting, and Zoom Workplace, it is possible to note that Cisco Board Series is equipped with AI and has the integration opportunities. Although many other displays provide touch capabilities similar to those of the Cisco Board Series Pro, this one has the NVIDIA AI chipset and the two camera setup for attendees. Other factors that informed the adoption of the product include this regarding the ability to link with other meeting solutions as well as the integrated sensors for environmental monitoring.

Incentivized

• The cell phone app, 8x8 work, is great and allows users not to be tied to their desks
• Moves calls to other line if unanswered.

• We managed to save a lot of time.
• We managed to do our meetings even with the travel restrictions imposed during these Covid times
• Meeting organizers and collaborators found it's easy to do meetings with Webex than any other application due to its user-friendliness

Incentivized