8x8 Express (discontinued) vs. Virtual Office

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
8x8 Express (discontinued)
Score 4.0 out of 10
N/A
8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.N/A
Virtual Office
Score 9.0 out of 10
Small Businesses (1-50 employees)
Based in Germany, Virtual Office offers a take on permanent home office. Companies looking to reduce hard office space can use Virtual Office to manage their teams. Users can create an office, select a name, invite team members, get guests on board and start collaborating. The service rebuilds the user's office - virtually - so they don't lose out on interpersonal encounters. With it, the vendor states users can get away from cold meetings, endless video conferences and…
$8
per month per user
Pricing
8x8 Express (discontinued)Virtual Office
Editions & Modules
No answers on this topic
Free
$0
user/month
Free
$0
user/month
Startup
$8
user/month
Startup
$8
user/month
Business
$16
user/month
Business
$16
user/month
Offerings
Pricing Offerings
8x8 Express (discontinued)Virtual Office
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
8x8 Express (discontinued)Virtual Office
Features
8x8 Express (discontinued)Virtual Office
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
8x8 Express (discontinued)
8.0
6 Ratings
3% below category average
Virtual Office
-
Ratings
High quality audio8.06 Ratings00 Ratings
High quality video8.03 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
8x8 Express (discontinued)
8.5
2 Ratings
5% above category average
Virtual Office
-
Ratings
Desktop sharing8.52 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
8x8 Express (discontinued)
8.7
2 Ratings
6% above category average
Virtual Office
-
Ratings
Calendar integration9.02 Ratings00 Ratings
Meeting initiation8.02 Ratings00 Ratings
Record meetings / events9.02 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
8x8 Express (discontinued)
8.5
2 Ratings
6% above category average
Virtual Office
-
Ratings
Live chat8.52 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
8x8 Express (discontinued)
9.3
5 Ratings
19% above category average
Virtual Office
-
Ratings
User authentication9.05 Ratings00 Ratings
Participant roles & permissions9.54 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
8x8 Express (discontinued)
8.0
6 Ratings
5% below category average
Virtual Office
-
Ratings
Hosted PBX7.54 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)8.05 Ratings00 Ratings
Directory of employee names8.66 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
8x8 Express (discontinued)
8.9
6 Ratings
6% above category average
Virtual Office
-
Ratings
Answering rules9.06 Ratings00 Ratings
Call recording9.05 Ratings00 Ratings
Call park9.04 Ratings00 Ratings
Call screening9.34 Ratings00 Ratings
Message alerts9.25 Ratings00 Ratings
Business SMS/External Messaging8.54 Ratings00 Ratings
Online Fax8.01 Ratings00 Ratings
Voicemail Transcription9.05 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
8x8 Express (discontinued)
9.6
3 Ratings
13% above category average
Virtual Office
-
Ratings
Mobile app for iOS9.73 Ratings00 Ratings
Mobile app for Android9.62 Ratings00 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
8x8 Express (discontinued)
7.1
5 Ratings
12% below category average
Virtual Office
-
Ratings
Centralized communications management8.05 Ratings00 Ratings
Team messaging8.34 Ratings00 Ratings
Team document sharing6.01 Ratings00 Ratings
Call and meeting analytics6.03 Ratings00 Ratings
Best Alternatives
8x8 Express (discontinued)Virtual Office
Small Businesses
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.3 out of 10
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 10.0 out of 10
Medium-sized Companies
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.8 out of 10
Cisco Desk Series
Cisco Desk Series
Score 8.7 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.8 out of 10
Cisco Desk Series
Cisco Desk Series
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
8x8 Express (discontinued)Virtual Office
Likelihood to Recommend
7.6
(8 ratings)
-
(0 ratings)
Support Rating
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
8x8 Express (discontinued)Virtual Office
Likelihood to Recommend
Discontinued Products
The 8x8 app is great and very user friendly and straightforward. Team Members can adjust their own setting as needed.
Read full review
digitally induced GmbH
No answers on this topic
Pros
Discontinued Products
  • So easy to use!
  • Voicemail - can be accessed anywhere, includes transcription of the voicemail and an email message with the recording
  • Telephone services without all the fees of a landline service
  • Auto attendant, offering recordings of our messages
Read full review
digitally induced GmbH
No answers on this topic
Cons
Discontinued Products
  • We are just starting to use the platform and using limited features at the moment and 8x8 is doing everything we need it to do.
Read full review
digitally induced GmbH
No answers on this topic
Support Rating
Discontinued Products
If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
Read full review
digitally induced GmbH
No answers on this topic
Alternatives Considered
Discontinued Products
8x8 has a much lower cost that avaya for the same features. 8x8 is a bit more user friendly than some other larger well established brands. It still uses industry standards in terminology and call flows to for anyone with voip experience its a pain free switch to make over.
Read full review
digitally induced GmbH
No answers on this topic
Return on Investment
Discontinued Products
  • Being able to listen to phone calls when there is a discrepancy
  • Keeping the honest honest by knowing we can listen to calls
  • Easy to communicate internally, been very helpful and time saving
Read full review
digitally induced GmbH
No answers on this topic
ScreenShots

8x8 Express (discontinued) Screenshots

Screenshot of

Virtual Office Screenshots

Screenshot of Send us pictures of your office, and our Interior design team will custom render and rebuild your office. If you like, we can also put you and your team on the moon. Or Mars. Even Jupiter. You get the idea.Screenshot of Like before covid. Walk down to your coworkers, catch up with them, plan your next step. If you don't want to be interrupted, just go into private mode. Also useful for sensitive topics or private, one-on-one talks.Screenshot of Share your screen, embed entire websites, watch videos together - you are not limited. At least not by us. These features allow a seamless experience between different teams that use different software. Combine, harmonize and get to work.Screenshot of Gather your workforce, use those braincells and write down great ideas, directly in there to visualize it. Our sticky notes will never fall off, too! Unless you remove them...then they're gone.Screenshot of Private mode for more discrete matters. One-on-one talks, or when you just don't want to be bothered during an intense work session. Broadcasting feature, so you can talk to everyone in the room (without being interrupted) will be added soon