8x8 Express (discontinued) vs. Pexip

The 8x8 app is great and very user friendly and straightforward. Team Members can adjust their own setting as needed.

Incentivized

There are many meetings that take place in our business and we also have many remote employees. Videxio allows everyone to participate and be part of a conference, which is much different than just being on the phone. Our weekly performance meeting is a must-attend event and Videxio makes it easier.

Incentivized

• Being able to forward calls to my cell phone when I am out of office.
• So much functionality. So many options.
• One set price instead of a bunch of add-on fees.

Incentivized

• Interfaces seamlessly with Skype, Google Hangouts and Microsoft Teams.
• The ability to have two content items on the screen at one time, being video of the presenters and a sharescreen, or open document, is brilliant.
• Pexip Infinity is available as a full on-premises solution, which is great for a defence industry enterprise.

Incentivized

• We are just starting to use the platform and using limited features at the moment and 8x8 is doing everything we need it to do.

Incentivized

• I am so grateful to have found the perfect video all tool I can’t recommend any improvements. But I know they are great listeners and will send any I think of in the future.

Incentivized

If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.

Incentivized

Pexip Infinity's customer support function deserves a full score for their work. The ironic thing is, I have never had to deal with them at all, which means that their entire development team is actually a support team because they have crafted a product that the client never has to talk to them about; it is just that good and works seamlessly. There are very few products out there that works as easily as Pexip Infinity.

Incentivized

8x8 has a much lower cost that avaya for the same features. 8x8 is a bit more user friendly than some other larger well established brands. It still uses industry standards in terminology and call flows to for anyone with voip experience its a pain free switch to make over.

Incentivized

I was not satisfied with the quality of the video GoToMeeting provided us. Moreover, my team didn’t find it easy to operate this software as it has a very tough and dry interface and above all the features GoToMeeting possesses were quite vague and we were not able to find them.

Ultimately, we found software that is perfect for our virtual connectivity.

Incentivized

• Positive impact - pricing is right, service is easy to use.
• Especially during the pandemic, clients who would normally just pop by the office had to call in. 8x8 Express made that so easy as we could transfer calls to our cell phones, but also received emails when a voicemail was left with an audio recording of the message. We didn't miss a beat!
• We use some contractors that are not even in the same state as us, but our clients wouldn't know it as autoforwarding calls is super simple and seamless

Incentivized

• We were able to quickly reduce the backlog of video interview work that was stuck in queue.
• We wasted no time searching through the 30+ other competitors in this space, many of which we had already tried, because Videxio had every thing we could not find up until then.
• No negative impacts, in fact, because TrustRadius helped us find Videxio very quickly, we actually reduced the time it took to get our project back on track.

Incentivized