8x8 Express (discontinued) vs. Logitech MeetUp

The 8x8 app is great and very user friendly and straightforward. Team Members can adjust their own setting as needed.

Incentivized

The Logitech MeetUp thrives in a huddle / small room environment. The fish-eye lens on the camera has a very wide range of vision and allows participants to sitting close to the screen. The mic array does a good job picking up voices and the speaker has a balanced tone and sufficient volume. Not suitable for larger rooms. The Rally would be a better solution.

Incentivized

• Being able to forward calls to my cell phone when I am out of office.
• So much functionality. So many options.
• One set price instead of a bunch of add-on fees.

Incentivized

• Microphone pick-up. Sounds as good as a microphone on the table
• Camera quality is fantastic and the software does a great job of correcting for the fisheye effect
• Connectivity is easy and fast

Incentivized

• We are just starting to use the platform and using limited features at the moment and 8x8 is doing everything we need it to do.

Incentivized

• Difficult finding the appropriate software for additional features on the Logitech website.
• Video quality not great for participants sitting more than a couple of metres away.

Incentivized

If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.

Incentivized

8x8 has a much lower cost that avaya for the same features. 8x8 is a bit more user friendly than some other larger well established brands. It still uses industry standards in terminology and call flows to for anyone with voip experience its a pain free switch to make over.

Incentivized

While the other cameras offer similar solutions, we found for the price to features, the meetup met our needs the best. With the trio, we had issues with Poly's software which the meetup gets around by being able to plug directly into a PC. The panacast, while it worked very well, we would have still needed to pair it with the rest of the equipment for a full experience. With the meetup, we have only needed the meetup, the PC, and an iPad as a controller.

Incentivized

• Positive impact - pricing is right, service is easy to use.
• Especially during the pandemic, clients who would normally just pop by the office had to call in. 8x8 Express made that so easy as we could transfer calls to our cell phones, but also received emails when a voicemail was left with an audio recording of the message. We didn't miss a beat!
• We use some contractors that are not even in the same state as us, but our clients wouldn't know it as autoforwarding calls is super simple and seamless

Incentivized

• Reduced internet bandwidth across a single site since everyone is joining the meeting from one device.
• Reduced travel time allowing others to join the meeting instead of driving to it.
• Increased efficiency allowing everyone in the meeting to share a file and interact with it.

Incentivized