TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Express (discontinued)

    Score3.9 out of 10
    N/A8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.N/A

    Logitech GROUP

    Score4 out of 10
    N/ALogitech GROUP is an HD video conferencing solution designed for meetings of up to 14 people, with optional expansion mics to extend to meetings of up to 20 people. Components include the camera, speakerphone, hub, remote, wall/table mount, and expansion microphones. The system plugs into the user's computer via USB to provide the audio and video components for meetings run on the user's web conferencing software.N/A
    Pricing
    8x8 Express (discontinued)Logitech GROUP
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    8x8 Express (discontinued)Logitech GROUP
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    8x8 Express (discontinued)Logitech GROUP
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Logitech
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    8x8 Express (discontinued)Logitech GROUP
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of 8x8 Express (discontinued) and Logitech GROUP
    Feature
    8x8 Express (discontinued)
    8.0
    6 Ratings
    3% below category average
    Logitech GROUP
    -
    Ratings
    High quality audio8.06 Ratings00 Ratings
    High quality video8.03 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of 8x8 Express (discontinued) and Logitech GROUP
    Feature
    8x8 Express (discontinued)
    8.5
    2 Ratings
    5% above category average
    Logitech GROUP
    -
    Ratings
    Desktop sharing8.52 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of 8x8 Express (discontinued) and Logitech GROUP
    Feature
    8x8 Express (discontinued)
    8.7
    2 Ratings
    6% above category average
    Logitech GROUP
    -
    Ratings
    Calendar integration9.02 Ratings00 Ratings
    Meeting initiation8.02 Ratings00 Ratings
    Record meetings / events9.02 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of 8x8 Express (discontinued) and Logitech GROUP
    Feature
    8x8 Express (discontinued)
    8.5
    2 Ratings
    6% above category average
    Logitech GROUP
    -
    Ratings
    Live chat8.52 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of 8x8 Express (discontinued) and Logitech GROUP
    Feature
    8x8 Express (discontinued)
    9.3
    5 Ratings
    19% above category average
    Logitech GROUP
    -
    Ratings
    User authentication9.05 Ratings00 Ratings
    Participant roles & permissions9.54 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Express (discontinued) and Logitech GROUP
    Feature
    8x8 Express (discontinued)
    8.0
    6 Ratings
    4% below category average
    Logitech GROUP
    -
    Ratings
    Hosted PBX7.54 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)8.05 Ratings00 Ratings
    Directory of employee names8.66 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Express (discontinued) and Logitech GROUP
    Feature
    8x8 Express (discontinued)
    8.9
    6 Ratings
    5% above category average
    Logitech GROUP
    -
    Ratings
    Answering rules9.06 Ratings00 Ratings
    Call recording9.05 Ratings00 Ratings
    Call park9.04 Ratings00 Ratings
    Call screening9.34 Ratings00 Ratings
    Message alerts9.25 Ratings00 Ratings
    Business SMS/External Messaging8.54 Ratings00 Ratings
    Online Fax8.01 Ratings00 Ratings
    Voicemail Transcription9.05 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Express (discontinued) and Logitech GROUP
    Feature
    8x8 Express (discontinued)
    9.6
    3 Ratings
    13% above category average
    Logitech GROUP
    -
    Ratings
    Mobile app for iOS9.73 Ratings00 Ratings
    Mobile app for Android9.62 Ratings00 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of 8x8 Express (discontinued) and Logitech GROUP
    Feature
    8x8 Express (discontinued)
    7.1
    5 Ratings
    12% below category average
    Logitech GROUP
    -
    Ratings
    Centralized communications management8.05 Ratings00 Ratings
    Team messaging8.34 Ratings00 Ratings
    Team document sharing6.01 Ratings00 Ratings
    Call and meeting analytics6.03 Ratings00 Ratings
    Best Alternatives
    8x8 Express (discontinued)Logitech GROUP
    Small Businesses
    Broadvoice | GoContact
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    PanTerra Networks
    Score6.3 out of 10
    Cisco Room Series
    Score8.7 out of 10
    Enterprises
    Webex Calling
    Score8.7 out of 10
    Cisco Webex DX80 (discontinued)
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    8x8 Express (discontinued)Logitech GROUP
    Likelihood to Recommend
    7.6
    (8 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.1
    (2 ratings)
    9.0
    (1 ratings)
    User Testimonials
    8x8 Express (discontinued)Logitech GROUP
    Likelihood to Recommend
    Discontinued Products
    The 8x8 app is great and very user friendly and straightforward. Team Members can adjust their own setting as needed.
    Incentivized
    Read full review
    Logitech
    When you don´t have enough budget to have a robust conference system, this solution can help you to have good quality video conferences with excellent audio quality and video quality, and the prices of these products are not so high comparing with other brands, I think is a perfect solution for mid enterprises
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • So easy to use!
    • Voicemail - can be accessed anywhere, includes transcription of the voicemail and an email message with the recording
    • Telephone services without all the fees of a landline service
    • Auto attendant, offering recordings of our messages
    Incentivized
    Read full review
    Logitech
    • High Audio Quality
    • High Video Quality
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • We are just starting to use the platform and using limited features at the moment and 8x8 is doing everything we need it to do.
    Incentivized
    Read full review
    Logitech
    • Design of the devices
    • To many cables for conference systems
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
    Incentivized
    Read full review
    Logitech
    I think the technical support of Logitech GROUP is well when you have an issue you can call them. They answer you quickly, we only use this support a couple of times, because we don´t have many problems with these devices, the performance of these devices is outstanding.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    8x8 has a much lower cost that avaya for the same features. 8x8 is a bit more user friendly than some other larger well established brands. It still uses industry standards in terminology and call flows to for anyone with voip experience its a pain free switch to make over.
    Incentivized
    Read full review
    Logitech
    We selected Logitech GROUP because the balance cost-benefit was excellent comparing with other vendors. We tried some devices before the purchase, and we discovered that the quality of these devices is excellent, the solutions are easy to handle for end users that don´t have technical skills in general terms is a good cheap solution.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Being able to listen to phone calls when there is a discrepancy
    • Keeping the honest honest by knowing we can listen to calls
    • Easy to communicate internally, been very helpful and time saving
    Incentivized
    Read full review
    Logitech
    • The balance cost-benefit is very good with these devices.
    • You can have 3 Logitech GROUP devices at the same price of 1 robust conference system.
    Incentivized
    Read full review
    ScreenShots

    8x8 Express (discontinued) Screenshots

    Product screenshot