7shifts vs. Things

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
7shifts
Score 9.9 out of 10
N/A
7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.
$0
Things
Score 6.1 out of 10
N/A
N/A
$9.99
one-time fee
Pricing
7shiftsThings
Editions & Modules
Free
$0.00
Appetizer
$19.99
per location/per month
Entree
$43.99
per location/per month
The Works
$74.97
per location/per month
Gourmet
Contact sales team
For iPhone & Watch
$9.99
one-time fee
For iPad
$19.99
one-time fee
For Mac
$49.99
one-time fee
Offerings
Pricing Offerings
7shiftsThings
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
7shiftsThings
Best Alternatives
7shiftsThings
Small Businesses
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10
7shifts
7shifts
Score 9.9 out of 10
Medium-sized Companies
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10
Todoist
Todoist
Score 9.0 out of 10
Enterprises
Zoho People
Zoho People
Score 8.4 out of 10
Whimsical
Whimsical
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
7shiftsThings
Likelihood to Recommend
10.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
7shiftsThings
Likelihood to Recommend
7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
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It's great for everyday use, whether you adhere to the GTD regimen fully or just need a way to quickly capture and sort your tasks. However, it may be less suited if you're looking for a task manager that lets you collaborate with others or if you want to visualize your tasks in other ways, like a Gantt chart.
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Pros
  • Staff can easily access fellow team members' contact info (phone & email).
  • Staff can easily enter availability or time off.
  • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
  • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
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  • Keeps track of my daily priorities.
  • Collects my work tasks.
  • Let's me sort and prioritize tasks.
  • Organize my tasks.
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Cons
  • iPhone app: I'm not able to change the preset time frames so I have to manually enter the shifts
  • When working from the app it doesn't block out the time off as it does on the desktop so I have to make sure I haven't approved anyone first before I start doing the schedule
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  • Shortcut for moving tasks to areas.
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Usability
No answers on this topic
The interface of Things was good 10 years ago, and has been refined ever since. It's lightweight, while still being readable and showing just the information you need to see. Also, something I haven't seen in any other (of my) app(s) is the keyboard shortcut/launcher, where you start typing a letter, and a dropdown menu lets you quickly jump to a view.
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Support Rating
Support - whether via email or chat - has generally been prompt, reliable, courteous and effective. Support follows-up and works proactively to ensure our questions and issues are addressed. 7Shifts also genuinely cares about customer success, which is important to us
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No answers on this topic
Alternatives Considered
We used When I Work when it first debuted, but 7Shifts technology is much more advanced than When I Work's was at that time.
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I've tried numerous to-do apps, some that never even go out of beta. But I kept returning to Things, mostly for the user experience. It's unobtrusive and fast to use, and it looks fantastic, which is more important than I first realized. To become more organized, my app of choice needs to look organized. Also, many competing solutions are trying to force you into one way of using their app, while Things feels more open to letting you define your way of working with task management.
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Return on Investment
  • I have worked in the service industry before where we just had a phone directory and copy of the schedule posted on a cork board by the office. It was a nightmare! I would say 7shifts has made a major impact on ensuring proper coverage for different meal hours and special events. We do not run short staffed very often anymore.
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  • Working fewer nights, because I'm more organized.
  • Getting that admin done, that you'd rather avoid if possible.
  • Getting back to people in time more generally.
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ScreenShots