7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.
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Sling
Score 9.2 out of 10
N/A
Sling, from the company of the same name in Brooklyn, is presented by the vendor as an easy way to schedule and communicate with non-desk employees. It allows users to organize, communicate, and administer all aspects of a business, to stay on top of things and keep everything in one place without juggling multiple platforms.
7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
Sling has been our best option for communication and scheduling. We looked into OnShift and other scheduling systems that aren't free. Sling has been our best option. Our schedule is a beast and Sling has made my job much easier and for our on-call staff as well. You can change the color of positions (which we love) and we love to use green for bonus money shifts!
iPhone app: I'm not able to change the preset time frames so I have to manually enter the shifts
When working from the app it doesn't block out the time off as it does on the desktop so I have to make sure I haven't approved anyone first before I start doing the schedule
Bring back the forever repeating shifts, they currently only repeat for 1 year so I have to go through every shift once a year & reset them.
Our staff liked when they had birthday notifications for staff.
Wish there was a way for admins to be managers of managers. What I mean by that is when management requests time off I do not get a notification so they have to let me know separately.
Support - whether via email or chat - has generally been prompt, reliable, courteous and effective. Support follows-up and works proactively to ensure our questions and issues are addressed. 7Shifts also genuinely cares about customer success, which is important to us
I have worked in the service industry before where we just had a phone directory and copy of the schedule posted on a cork board by the office. It was a nightmare! I would say 7shifts has made a major impact on ensuring proper coverage for different meal hours and special events. We do not run short staffed very often anymore.
