7shifts vs. ScheduleFly

7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth

Incentivized

ScheduleFly is well suited for small or large businesses. We have around ten employees, and this works great! If you had a much smaller group to manage/schedule, you might not need something as complex and detailed. For larger groups, this would be perfect and well worth the cost for a subscription.

Incentivized

• Staff can easily access fellow team members' contact info (phone & email).
• Staff can easily enter availability or time off.
• Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
• Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.

Incentivized

• It works on your cell phone, which is wonderful! Our workers always have their schedules on hand and easily accessible.
• ScheduleFly works in real-time, so changes and updates are immediate across all platforms
• I love the message wall. If someone wants to find a replacement or swap hours, they can do so.

Incentivized

• iPhone app: I'm not able to change the preset time frames so I have to manually enter the shifts
• When working from the app it doesn't block out the time off as it does on the desktop so I have to make sure I haven't approved anyone first before I start doing the schedule

Incentivized

• It can be costly, depending on the size of your team/staff.
• Can be complicated and hard for older audience to adapt to and get used to
• There are some extra features like the weather that aren't necessary and busy up the program.

Incentivized

Support - whether via email or chat - has generally been prompt, reliable, courteous and effective. Support follows-up and works proactively to ensure our questions and issues are addressed. 7Shifts also genuinely cares about customer success, which is important to us

Incentivized

I have never had to use support directly. Still, I love that even though they seem to be a smaller group that runs it, they are very personable in their email correspondence and supply phone numbers and contact information in case we are ever in a bind. It's nice to know that we have the option to contact them and will get personal support if we need it.

Incentivized

We used When I Work when it first debuted, but 7Shifts technology is much more advanced than When I Work's was at that time.

Incentivized

ScheduleFly had a lot of extra features that some of the other scheduling software didn't offer. For example, one of the big draws of ScheduleFly was the ability to switch shifts right in the app. Workers continually need to make changes to their schedules, and it can add a lot of time to our plates as we try to put the puzzle together and make sure all shifts are covered. ScheduleFly gives workers a chance to makeshift and schedule changes on their own and leave leadership out of the picture. I love the display and organization of ScheduleFly too! It just seems a lot more organized and put together than some of the other ones we explored.

Incentivized

• I have worked in the service industry before where we just had a phone directory and copy of the schedule posted on a cork board by the office. It was a nightmare! I would say 7shifts has made a major impact on ensuring proper coverage for different meal hours and special events. We do not run short staffed very often anymore.

Incentivized

• Keeps everyone organized, which makes the workplace more effective and well-staffed.
• The older staff doesn't adapt to the program as well and makes things difficult and added a lot of time on our plate to train.
• Great way to communicate between staff!

Incentivized