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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    7shifts

    Score9.9 out of 10
    N/A7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.

    $0

    Restaurant365

    Score10 out of 10
    N/ARestaurant365 in Irvine, California offers what they describe as a complete restaurant management solution; it is back office oriented and so includes accounting and payroll, workforce management, scheduling, food costing and inventory controls, as well as analytics and reporting. Finally, the vendor boasts easy connections with external systems (e.g. POS systems).

    $435

    monthly (billed quarterly) per location

    Pricing
    7shiftsRestaurant365
    Editions & Modules
    Free
    $0.00
    Appetizer
    $19.99
    per location/per month
    Entree
    $43.99
    per location/per month
    The Works
    $74.97
    per location/per month
    Gourmet
    Contact sales team
    Essential
    $435
    monthly (billed quarterly) per location
    Professional
    $635
    monthly (billed quarterly) per location
    Custom
    Custom Quote
    Offerings
    Pricing Offerings
    7shiftsRestaurant365
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    7shiftsRestaurant365
    Small Businesses
    When I Work
    Score8.7 out of 10
    HotSchedules
    Score8 out of 10
    Medium-sized Companies
    When I Work
    Score8.7 out of 10
    Jolt
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    7shiftsRestaurant365
    Likelihood to Recommend
    10.0
    (6 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    7shiftsRestaurant365
    Likelihood to Recommend
    7shifts
    7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
    Incentivized
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    Restaurant365
    I think any business that needs to track its expenses and create a P&L and balance sheet could benefit from this program. Once you get the training on it, it really makes the whole thing a breeze, saves you time, and creates beautiful reports. I don't know any business that wouldn't need it. Maybe if your business is selling one thing, maybe it won't be worth it for you. I think the sales would need to back up the subscription price, so I would weigh that into the equation. But there is nothing R365 doesn't do. It does inventory, it does waste tracking, it gets into the nitty gritty of business.
    Incentivized
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    Pros
    7shifts
    • Staff can easily access fellow team members' contact info (phone & email).
    • Staff can easily enter availability or time off.
    • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
    • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
    Incentivized
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    Restaurant365
    • Invoice tracking.
    • Expense tracking.
    • Sales tracking.
    • Labor tracking.
    Incentivized
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    Cons
    7shifts
    • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
    • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
    Incentivized
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    Restaurant365
    • Credit cards and banks don't always connect, so sometimes you have to manually import transactions or reconnect the bank.
    • When classifying transactions, the program can lag at times.
    Incentivized
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    Support Rating
    7shifts
    I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
    Incentivized
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    Restaurant365
    No answers on this topic
    Alternatives Considered
    7shifts
    For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
    Incentivized
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    Restaurant365
    The sales integration and labor integration with our POS is really where it is light years better than QB. Quickbooks is good, but R365 is like QB on steroids. The drill down feature is fantastic, which QB doesn't have, and again, the sheer number of reports and customization is an asset. There is so much customization on R365 that I forgot to mention earlier on. And the level of support! You can go to their online support center and get answers so fast! You chat with a live person, not a bot, and they are real people giving you real answers.
    Incentivized
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    Return on Investment
    7shifts
    • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
    • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
    • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
    Incentivized
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    Restaurant365
    • Accuracy! Accuracy all around.
    • Now we know exactly how much money we are making, rather than a roundabout guess based off a spreadsheet.
    Incentivized
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