7shifts vs. GQueues

7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth

Incentivized

I have recommended it and I will continue to do so. I think it is great for our industry and it is very affordable.

Incentivized

• Staff can easily access fellow team members' contact info (phone & email).
• Staff can easily enter availability or time off.
• Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
• Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.

Incentivized

• Real time task management
• Notifications to employees for new tasks and back to managers when complete
• Linking to Google calendars

Incentivized

• iPhone app: I'm not able to change the preset time frames so I have to manually enter the shifts
• When working from the app it doesn't block out the time off as it does on the desktop so I have to make sure I haven't approved anyone first before I start doing the schedule

Incentivized

• Sharing with a non-Gqueues user can be frustrating
• Archiving an entire queue for resurrection later if for an annual event
• Occasionally hiccups when syncing between mobile app and pc

Incentivized

Support - whether via email or chat - has generally been prompt, reliable, courteous and effective. Support follows-up and works proactively to ensure our questions and issues are addressed. 7Shifts also genuinely cares about customer success, which is important to us

Incentivized

They are very responsive via email.

Incentivized

We used When I Work when it first debuted, but 7Shifts technology is much more advanced than When I Work's was at that time.

Incentivized

Our small leadership team tried to use Wrike for a while but I moved back to GQueues after a 3 month trial period. I found the lack of keyboard shortcuts in Wrike made it cumbersome to use. I like the simplicity and use of color in GQueues.

Incentivized

• I have worked in the service industry before where we just had a phone directory and copy of the schedule posted on a cork board by the office. It was a nightmare! I would say 7shifts has made a major impact on ensuring proper coverage for different meal hours and special events. We do not run short staffed very often anymore.

Incentivized

• Good value. I've been able to set it up to do what I need to do at a much lower cost than some of the more sophisticated tools available.

Incentivized