7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.
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Avero
Score 5.0 out of 10
N/A
Avero in New York offers a suite of restaurant, hotel and casino operations management applications, supporting sales forecasting, workforce management, revenue and food cost management, a budgeting tool, and analytics for managing loss prevention by employee theft and fraud.
7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
If you have multiple locations, Avero can bring all your reporting into one place. Not sure it is worth it if you have one store and are not looking to get deep dive reporting.
iPhone app: I'm not able to change the preset time frames so I have to manually enter the shifts
When working from the app it doesn't block out the time off as it does on the desktop so I have to make sure I haven't approved anyone first before I start doing the schedule
Support - whether via email or chat - has generally been prompt, reliable, courteous and effective. Support follows-up and works proactively to ensure our questions and issues are addressed. 7Shifts also genuinely cares about customer success, which is important to us
Overall reviews and after speaking to several companies using Avero it was the clear choice. We looked at many more than just the couple we reviewed but those 2 we narrowed down due to similar cost and features. Slingshot was just easier to understand and implement into our environment.
I have worked in the service industry before where we just had a phone directory and copy of the schedule posted on a cork board by the office. It was a nightmare! I would say 7shifts has made a major impact on ensuring proper coverage for different meal hours and special events. We do not run short staffed very often anymore.