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4me.com vs. OpenText Project and Portfolio Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    4me.com

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Next-Generation Enterprise Service Management Built for the world’s most demanding enterprises. 4me® combines ITSM with ESM and SIAM capabilities making it possible for all internal departments, such as IT, HR and Facilities, to work seamlessly with each other, as well as with external managed service providers. The vendor describes…

    $0

    per user per month

    Micro Focus Project and Portfolio Management (PPM)

    Score7 out of 10
    N/AOpenText™ Project and Portfolio Management (PPM) (formerly Micro Focus Project and Portfolio Management) combines workflows and data to align investments with strategy. Top-down and bottom-up analytics power this strategic portfolio and project management tool.N/A
    Pricing
    4me.comMicro Focus Project and Portfolio Management (PPM)
    Editions & Modules
    4me.com Freemium
    $0
    per user per month
    4me Premium
    on Request
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    4me.comMicro Focus Project and Portfolio Management (PPM)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    4me.comMicro Focus Project and Portfolio Management (PPM)
    Incident and problem management
    Comparison of Incident and problem management features of 4me.com and OpenText Project and Portfolio Management
    Feature
    4me.com
    8.7
    1 Ratings
    7% above category average
    OpenText Project and Portfolio Management
    -
    Ratings
    Organize and prioritize service tickets10.01 Ratings00 Ratings
    Expert directory9.01 Ratings00 Ratings
    Service restoration6.01 Ratings00 Ratings
    Self-service tools10.01 Ratings00 Ratings
    Subscription-based notifications9.01 Ratings00 Ratings
    ITSM collaboration and documentation10.01 Ratings00 Ratings
    ITSM reports and dashboards7.01 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of 4me.com and OpenText Project and Portfolio Management
    Feature
    4me.com
    8.3
    1 Ratings
    1% above category average
    OpenText Project and Portfolio Management
    -
    Ratings
    Configuration mangement8.01 Ratings00 Ratings
    Asset management dashboard10.01 Ratings00 Ratings
    Policy and contract enforcement7.01 Ratings00 Ratings
    Change management
    Comparison of Change management features of 4me.com and OpenText Project and Portfolio Management
    Feature
    4me.com
    10.0
    1 Ratings
    18% above category average
    OpenText Project and Portfolio Management
    -
    Ratings
    Change requests repository10.01 Ratings00 Ratings
    Change calendar10.01 Ratings00 Ratings
    Service-level management10.01 Ratings00 Ratings
    Best Alternatives
    4me.comMicro Focus Project and Portfolio Management (PPM)
    Small Businesses
    Agiloft Service Desk (discontinued)
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    ManageEngine ServiceDesk Plus
    Score9.2 out of 10
    Microsoft Project Server
    Score7.6 out of 10
    Enterprises
    Ivanti Neurons for ITSM
    Score4.5 out of 10
    Planview PPM Pro
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    4me.comMicro Focus Project and Portfolio Management (PPM)
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.0
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    7.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (2 ratings)
    User Testimonials
    4me.comMicro Focus Project and Portfolio Management (PPM)
    Likelihood to Recommend
    4me.com
    Great visibility of asset assignment to user but not so good if you track also assignment of user rights through CI for users. It would be nice if you can group types of assets/configuration items to user not to show everything mixed up. There is great options to adopt product to your particular needs, there are options for adding some special fields in process automation to help to have tailored process from enduser fill in forms to complex workflow which utilises various specialists
    Incentivized
    Read full review
    OpenText
    For Project Management, Micro Focus PPM includes all most every feature you need. You can manage your projects using work plans, project health, resource assignments, actuals, and costs. Additionally, you can get required approvals with workflows like sponsor approval or CR approvals. However, at project costing we need to make customizations due to lack of several outsource costs on it.
    Read full review
    Pros
    4me.com
    • IT processes automation
    • Responsive GUI
    • Weekly updates which pinpoint some difficulties in daily usage
    Incentivized
    Read full review
    OpenText
    • Easy to manage tasks among project's stakeholders
    • Satifying resource management capabilities
    • Complete dashboard (fully customizable screens and integrations)
    Incentivized
    Read full review
    Cons
    4me.com
    • It is easy to do first deployment in wrong direction - maybe there should be better guidance how to setup services/service instances to properly work at the end.
    • Reporting is based on predefined templates - to get most of them you have to properly implement services in IT - it is not an easy process
    • Integration with O365 for out of office would be helpfull
    Incentivized
    Read full review
    OpenText
    • User Interface needs lot of improvement
    • Too many clicks required to do the job
    • Report creation is horrible
    Incentivized
    Read full review
    Likelihood to Renew
    4me.com
    No answers on this topic
    OpenText
    We have many business processes using it along with our project management staff.
    Incentivized
    Read full review
    Usability
    4me.com
    Tool has built-in automation module which helps to more precisely define user requests or workflow condition. This from one hand gives end-user easy and understandable forms to fill in, and from other had it ensure all needed information has been fulfilled for further steps in workflow. Once you follow service principle which is base for that tool it will help you to track in detail your business and your partners
    Incentivized
    Read full review
    OpenText
    I would like to give 10 but there are lots thing to improve such as difficult to customize report, agile project integration with alm tool, custom financial an dynamic cost /benefit group type, dynamic project indicator and kpi. However it is because of standard already bundle as out of the box feature.
    Incentivized
    Read full review
    Support Rating
    4me.com
    No answers on this topic
    OpenText
    We have a Change Management Team for internal support of Micro Focus PPM. So, they give close and quick support to our problems. They contact product support when it is necessary. They regularly upgrade the product. Generally, I can say that there is a good support for this product.
    Read full review
    Implementation Rating
    4me.com
    No answers on this topic
    OpenText
    phase based delivery and working closely with business and vendor resources are vital
    Incentivized
    Read full review
    Alternatives Considered
    4me.com
    No answers on this topic
    OpenText
    HP PPM was more economical than Carasoft. HP PPM was more robust than the Microsoft product
    Incentivized
    Read full review
    Return on Investment
    4me.com
    • As we are finance institution we are strictly regulated so this product helps us in many fields to satisfy regulatory requests through easy workflow management setup.
    • Product is easy to implement, easy to adopt so we use it in different segments of business (central purchase department, security office, IT department) for tracking and standardising various processes in each niche.
    Incentivized
    Read full review
    OpenText
    • More Streamlined
    • Leadership is very informed now
    Incentivized
    Read full review
    ScreenShots

    4me.com Screenshots

    Screenshot of Portfolio ManagementScreenshot of Change Calendar showing possible conflicts of changesScreenshot of Customer SLA Reports: after defining a SLA the report is automatically thereScreenshot of Waterline Portfolio Management analysisScreenshot of Agile Project ManagementScreenshot of Enterprise Resource planning with 4me