TrustRadius

360dialog vs. Attentive Mobile

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
360dialog
Score 8.5 out of 10
Mid-Size Companies (51-1,000 employees)
360dialog is a WhatsApp Business Solution Provider (BSP) for the WhatsApp Business API. USPs are: - Developer friendly API: direct access to WhatsApp Business API, Sandbox available - No extra documentation additional to the original WhatsApp…N/A
Attentive
Score 8.9 out of 10
N/A
Attentive is a personalized mobile messaging platform that helps innovative brands & organizations connect with consumers in a new way from the company of the same name in New York. The service allows users to deliver relevant offers, content, and information to create seamless communication between a business and its audience.N/A
Pricing
360dialogAttentive Mobile
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
360dialogAttentive
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
360dialogAttentive Mobile
Best Alternatives
360dialogAttentive Mobile
Small Businesses
OneSignal
OneSignal
Score 8.0 out of 10
OneSignal
OneSignal
Score 8.0 out of 10
Medium-sized Companies
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
Enterprises
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
360dialogAttentive Mobile
Likelihood to Recommend
-
(0 ratings)
9.3
(0 ratings)
Usability
-
(0 ratings)
9.3
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
360dialogAttentive Mobile
Likelihood to Recommend
No answers on this topic
I genuinely enjoy working with the Attentive platform due to its user-friendly design and the hands-on support provided by their team. Over the years, we've implemented various strategies to enhance our profile performance and have experienced remarkable growth through the use of AI Pro and the recommended customer journeys.
Verified User
Anonymous
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Pros
No answers on this topic
  • Easy to navigate dashboard and reporting interface
  • Two-way communication support and integration to our internal ticketing system
  • Concierge support for campaign building and platform optimization
Verified User
Anonymous
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Cons
No answers on this topic
  • More communication on ways to improve
  • More structure on calls with our account manager
  • More clarity on insights and new ideas
Verified User
Anonymous
Read full review
Usability
No answers on this topic
Good usability and it is easy to train new employees on the platform since it is so intuitive. Love playing around with the segmentation tools and seeing how it affects audience size for deployments. Overall, a great UI experience.
Verified User
Anonymous
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Support Rating
No answers on this topic
Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.
Verified User
Anonymous
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Alternatives Considered
No answers on this topic
While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.
JL
John Laudisio
Associate Director of Marketing
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Return on Investment
No answers on this topic
  • After switching to Attentive Mobile we were able to launch several new journeys and make improvements to others that had large positive impact on our marketing journey revenue and click rates YoY.
  • We were able to easily launch an SMS program that collected over 100k subscribers in one year.
  • We were able to easily A/B test in our journeys to increase revenue.
Verified User
Anonymous
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ScreenShots

360dialog Screenshots

Screenshot of Messaging via WhatsApp