TrustRadius

360 CTI vs. Knowlarity IVR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
360 CTI
Score 0.0 out of 10
N/A
360 CTI is a Salesforce-native telephony solution for call management and customer engagement. Integrated within Salesforce, 360 CTI empowers sales, service, and marketing teams with features like click-to-dial, call automation, intelligent call routing, real-time analytics, voice broadcast, automated live AI call transcript, and sentiment analysis. It offers various features to streamline call handling, including an AI voice bot for automated outbound calls of newly…N/A
Knowlarity IVR
Score 9.0 out of 10
N/A
Knowlarity is a provider of cloud based communications solutions to businesses in Southeast Asia and Middle Eastern markets.N/A
Pricing
360 CTIKnowlarity IVR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
360 CTIKnowlarity IVR
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Contact vendor for pricing information (in US Dollars)
More Pricing Information
User Ratings
360 CTIKnowlarity IVR
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
360 CTIKnowlarity IVR
Likelihood to Recommend
360 Degree Cloud Technologies
No answers on this topic
Knowlarity
I think Knowlarity IVR solves our company to have one single IVR number for every department. Our sales team's call recording shows our areas to improve. And we converted more sales through the calls and its records to cross-check all client requirements. But sometimes it is less appropriate because it's more difficult to understand the dashboard.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Pros
360 Degree Cloud Technologies
No answers on this topic
Knowlarity
  • Incoming call record.
  • Agent group.
  • Call list.
  • Dashboard for analysis.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Cons
360 Degree Cloud Technologies
No answers on this topic
Knowlarity
  • Notifications is bad.
  • Dashboard is not user friendly.
  • UI and design for dashboard is not good.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Alternatives Considered
360 Degree Cloud Technologies
No answers on this topic
Knowlarity
Yeah, very good but it has fewer features. MyOperator I used for another company but the call charge is much higher than Knowlarity IVR.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Return on Investment
360 Degree Cloud Technologies
No answers on this topic
Knowlarity
  • We converted more sales.
  • Vai call only 10℅ more leads are converted.
  • Every single client were address via call record.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
ScreenShots