24SevenOffice vs. Sitetracker

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
24SevenOffice
Score 9.0 out of 10
N/A
24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A
Sitetracker
Score 9.3 out of 10
N/A
Sitetracker is a project management application focusing on managing and reporting features for large or high-volume distributed projects involving disparate sites and personnel, from the company of the same name in Palo Alto, California.N/A
Pricing
24SevenOfficeSitetracker
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
24SevenOfficeSitetracker
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
24SevenOfficeSitetracker
Features
24SevenOfficeSitetracker
Payroll Management
Comparison of Payroll Management features of Product A and Product B
24SevenOffice
7.1
Ratings
1% below category average
Sitetracker
-
Ratings
Pay calculation6.70 Ratings00 Ratings
Benefit plan administration7.60 Ratings00 Ratings
Direct deposit files5.10 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
24SevenOffice
7.9
Ratings
4% above category average
Sitetracker
-
Ratings
API for custom integration9.00 Ratings00 Ratings
Plug-ins6.70 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
24SevenOffice
7.0
Ratings
16% below category average
Sitetracker
-
Ratings
Single sign-on capability6.70 Ratings00 Ratings
Role-based user permissions7.40 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
24SevenOffice
6.9
Ratings
4% below category average
Sitetracker
-
Ratings
Dashboards6.70 Ratings00 Ratings
Standard reports8.00 Ratings00 Ratings
Custom reports5.80 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
24SevenOffice
6.1
Ratings
23% below category average
Sitetracker
-
Ratings
Accounts payable8.00 Ratings00 Ratings
Accounts receivable6.00 Ratings00 Ratings
Global Financial Support6.00 Ratings00 Ratings
Primary and Secondary Ledgers7.00 Ratings00 Ratings
Journals and Reconciliations6.00 Ratings00 Ratings
Configurable Accounting6.00 Ratings00 Ratings
Standardized Processes5.00 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
24SevenOffice
6.8
Ratings
15% below category average
Sitetracker
-
Ratings
Inventory tracking7.70 Ratings00 Ratings
Automatic reordering6.50 Ratings00 Ratings
Location management6.70 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
24SevenOffice
7.6
Ratings
3% below category average
Sitetracker
-
Ratings
Pricing8.00 Ratings00 Ratings
Order entry9.00 Ratings00 Ratings
Credit card processing6.50 Ratings00 Ratings
Cost of goods sold8.10 Ratings00 Ratings
Order Orchestration6.80 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
24SevenOffice
7.0
Ratings
7% below category average
Sitetracker
-
Ratings
Billing Management7.00 Ratings00 Ratings
Cash and Asset Management7.00 Ratings00 Ratings
Travel & Expense Management7.00 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting5.50 Ratings00 Ratings
Period Close6.70 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
24SevenOffice
7.1
Ratings
7% below category average
Sitetracker
-
Ratings
Budgeting and Forecasting8.40 Ratings00 Ratings
Project Costing6.50 Ratings00 Ratings
Cost Capture8.60 Ratings00 Ratings
Capital Project Management6.10 Ratings00 Ratings
Customer Contract Compliance8.60 Ratings00 Ratings
Project Revenue Recognition8.00 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
24SevenOffice
7.1
Ratings
3% above category average
Sitetracker
-
Ratings
Project Planning and Scheduling8.30 Ratings00 Ratings
Task Insight for Project Managers7.40 Ratings00 Ratings
Project Mobile Functionality5.50 Ratings00 Ratings
Definable Resource Pools9.00 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
24SevenOffice
7.1
Ratings
4% below category average
Sitetracker
-
Ratings
Award Lifecycle Management8.00 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
24SevenOffice
6.6
Ratings
5% below category average
Sitetracker
-
Ratings
Bids Analyzed and Compared7.00 Ratings00 Ratings
Contract Authoring7.40 Ratings00 Ratings
Contract Repository6.40 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated5.50 Ratings00 Ratings
Supplier Management4.80 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
24SevenOffice
6.7
Ratings
3% above category average
Sitetracker
-
Ratings
Risk Repository7.00 Ratings00 Ratings
Control Management8.00 Ratings00 Ratings
Control Efficiency Assessments6.70 Ratings00 Ratings
Issue Detection7.00 Ratings00 Ratings
Remediation and Certification4.80 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
24SevenOffice
6.8
Ratings
2% above category average
Sitetracker
-
Ratings
Transportation Planning and Optimization7.40 Ratings00 Ratings
Transportation Execution Management7.00 Ratings00 Ratings
Trade and Customs Management5.20 Ratings00 Ratings
Fulfillment Management5.20 Ratings00 Ratings
Warehouse Workforce Management5.00 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
24SevenOffice
6.4
Ratings
15% below category average
Sitetracker
-
Ratings
Production Process Design8.60 Ratings00 Ratings
Production Management7.70 Ratings00 Ratings
Configuration Management6.10 Ratings00 Ratings
Work Execution7.60 Ratings00 Ratings
Manufacturing Costs4.80 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
24SevenOffice
7.6
Ratings
7% above category average
Sitetracker
-
Ratings
Forecasting8.00 Ratings00 Ratings
Inventory Planning9.00 Ratings00 Ratings
Performance Monitoring7.70 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
24SevenOffice
7.3
Ratings
2% above category average
Sitetracker
-
Ratings
Proposal Management4.50 Ratings00 Ratings
Product Master Data Management8.60 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
24SevenOffice
-
Ratings
Sitetracker
9.4
Ratings
21% above category average
Task Management00 Ratings10.00 Ratings
Resource Management00 Ratings9.50 Ratings
Gantt Charts00 Ratings9.00 Ratings
Scheduling00 Ratings9.30 Ratings
Workflow Automation00 Ratings9.30 Ratings
Team Collaboration00 Ratings9.40 Ratings
Support for Agile Methodology00 Ratings9.30 Ratings
Support for Waterfall Methodology00 Ratings9.30 Ratings
Document Management00 Ratings9.20 Ratings
Email integration00 Ratings9.80 Ratings
Mobile Access00 Ratings8.80 Ratings
Timesheet Tracking00 Ratings9.10 Ratings
Change request and Case Management00 Ratings9.50 Ratings
Budget and Expense Management00 Ratings9.50 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
24SevenOffice
-
Ratings
Sitetracker
9.2
Ratings
20% above category average
Quotes/estimates00 Ratings8.50 Ratings
Invoicing00 Ratings9.30 Ratings
Project & financial reporting00 Ratings9.50 Ratings
Integration with accounting software00 Ratings9.70 Ratings
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User Ratings
24SevenOfficeSitetracker
Likelihood to Recommend
9.0
(0 ratings)
9.4
(0 ratings)
Usability
5.0
(0 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
24SevenOfficeSitetracker
Likelihood to Recommend
It is very well suited for a mid-level organization that has limited data and that does not require very complex analysis by integration with other software and data analysis. It is also very good to have a holistic view of financial analysis, accounts payable, receivables, payroll management, and other financial areas. It would not be very suitable when it requires integration with other software and tools, this could be one area of improvement. It can have better API's.
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So Sitetracker is a future-proof cloud platform built on Salesforce to benefit from smarter document management, machine learning, enterprise-grade security, and more. And that's how it has made the ecosystem quite complete by introducing various feature sets for the construction process, and it has included AI Reports and Insights which are really helpful. The overall product engineering is an absolute treat for all the users, as most of the features are built keeping the target audience in mind.
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Pros
  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
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  • Collaborate on physical site locations effectively with vendors, partners and other miscellaneous contractors.
  • Integration with ERP systems to control costs, forecast and budget projects.
  • Cloud platform built on Salesforce to offer smart document Management and enterprise grade security
Read full review
Cons
  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
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  • Sometimes it takes a longer time to load, so the speed could be better
  • Sometimes the call wait time is long, and so is the time to respond an email, so customer support could be better
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Usability
Reduce 50% or more of your manual work through automation. Manage your business and staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system.staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system
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No answers on this topic
Support Rating
No answers on this topic
Because they worth it and actually they are just the best for my job
Read full review
Alternatives Considered
We selected 24SevenOffice because the vendor made a lot of promises and demos related to network uptime and features. None of this ended up being exactly correct in real life. I have never used any other PM software so I can't really speak to how it compares in a lot of those ways.
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The Sitetracker rep came back a few times to negotiate the price and throw in additional features, so overall the price was very competitive for bundled services. Once the contract was signed, the implementation process was smooth, with easy-to-integrate step-by-step documentation. Among other features, my team praises the customizable templates which eliminate the need for coding knowledge.
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Return on Investment
  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
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  • It has helped us with management of projects with more productivity and smartly.
  • Increased our overall productivity 10X which transformed into ROI.
  • Made our process streamlined.
Read full review
ScreenShots