24SevenOffice vs. SAP Business ByDesign

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
24SevenOffice
Score 9.0 out of 10
N/A
24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A
SAP Business ByDesign
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
SAP Business ByDesign is SAP's cloud ERP suite offering, launched in 2007, designed for the SMB market. The product includes a broad range of capabilities including financials, human resources, sales, procurement, customer service, and supply chain. Business ByDesign is a new platform, delivered entirely through a SaaS model, with functionality that overlaps somewhat with BusinessOne, which is also an SMB product, although not a true SaaS product.N/A
Pricing
24SevenOfficeSAP Business ByDesign
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
24SevenOfficeSAP Business ByDesign
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsSAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.
More Pricing Information
Community Pulse
24SevenOfficeSAP Business ByDesign
Features
24SevenOfficeSAP Business ByDesign
Payroll Management
Comparison of Payroll Management features of Product A and Product B
24SevenOffice
7.1
Ratings
1% below category average
SAP Business ByDesign
8.4
Ratings
16% above category average
Pay calculation6.70 Ratings00 Ratings
Benefit plan administration7.60 Ratings4.50 Ratings
Direct deposit files5.10 Ratings9.10 Ratings
Customization
Comparison of Customization features of Product A and Product B
24SevenOffice
7.9
Ratings
4% above category average
SAP Business ByDesign
9.2
Ratings
19% above category average
API for custom integration9.00 Ratings9.20 Ratings
Plug-ins6.70 Ratings9.20 Ratings
Security
Comparison of Security features of Product A and Product B
24SevenOffice
7.0
Ratings
16% below category average
SAP Business ByDesign
9.3
Ratings
13% above category average
Single sign-on capability6.70 Ratings9.00 Ratings
Role-based user permissions7.40 Ratings9.60 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
24SevenOffice
6.9
Ratings
5% below category average
SAP Business ByDesign
9.2
Ratings
24% above category average
Dashboards6.70 Ratings8.80 Ratings
Standard reports8.00 Ratings9.20 Ratings
Custom reports5.80 Ratings9.60 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
24SevenOffice
6.1
Ratings
23% below category average
SAP Business ByDesign
8.7
Ratings
12% above category average
Accounts payable8.00 Ratings9.20 Ratings
Accounts receivable6.00 Ratings9.20 Ratings
Global Financial Support6.00 Ratings9.20 Ratings
Primary and Secondary Ledgers7.00 Ratings9.20 Ratings
Journals and Reconciliations6.00 Ratings8.80 Ratings
Configurable Accounting6.00 Ratings9.20 Ratings
Standardized Processes5.00 Ratings8.00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
24SevenOffice
6.8
Ratings
15% below category average
SAP Business ByDesign
9.1
Ratings
14% above category average
Inventory tracking7.70 Ratings9.20 Ratings
Automatic reordering6.50 Ratings10.00 Ratings
Location management6.70 Ratings8.00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
24SevenOffice
7.6
Ratings
3% below category average
SAP Business ByDesign
8.5
Ratings
8% above category average
Pricing8.00 Ratings9.20 Ratings
Order entry9.00 Ratings9.20 Ratings
Credit card processing6.50 Ratings4.50 Ratings
Cost of goods sold8.10 Ratings9.20 Ratings
Order Orchestration6.80 Ratings9.20 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
24SevenOffice
7.0
Ratings
6% below category average
SAP Business ByDesign
9.2
Ratings
21% above category average
Billing Management7.00 Ratings8.80 Ratings
Cash and Asset Management7.00 Ratings9.20 Ratings
Travel & Expense Management7.00 Ratings10.00 Ratings
Budgetary Control & Encumbrance Accounting5.50 Ratings10.00 Ratings
Period Close6.70 Ratings9.20 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
24SevenOffice
7.1
Ratings
7% below category average
SAP Business ByDesign
9.2
Ratings
19% above category average
Budgeting and Forecasting8.40 Ratings10.00 Ratings
Project Costing6.50 Ratings9.20 Ratings
Cost Capture8.60 Ratings9.20 Ratings
Capital Project Management6.10 Ratings9.20 Ratings
Customer Contract Compliance8.60 Ratings8.00 Ratings
Project Revenue Recognition8.00 Ratings9.20 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
24SevenOffice
7.1
Ratings
3% above category average
SAP Business ByDesign
8.3
Ratings
19% above category average
Project Planning and Scheduling8.30 Ratings9.20 Ratings
Task Insight for Project Managers7.40 Ratings8.00 Ratings
Project Mobile Functionality5.50 Ratings8.00 Ratings
Definable Resource Pools9.00 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
24SevenOffice
7.1
Ratings
5% below category average
SAP Business ByDesign
10.0
Ratings
29% above category average
Award Lifecycle Management8.00 Ratings10.00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
24SevenOffice
6.6
Ratings
5% below category average
SAP Business ByDesign
8.0
Ratings
14% above category average
Bids Analyzed and Compared7.00 Ratings8.00 Ratings
Contract Authoring7.40 Ratings00 Ratings
Contract Repository6.40 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated5.50 Ratings8.00 Ratings
Supplier Management4.80 Ratings8.00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
24SevenOffice
6.7
Ratings
3% above category average
SAP Business ByDesign
-
Ratings
Risk Repository7.00 Ratings00 Ratings
Control Management8.00 Ratings00 Ratings
Control Efficiency Assessments6.70 Ratings00 Ratings
Issue Detection7.00 Ratings00 Ratings
Remediation and Certification4.80 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
24SevenOffice
6.8
Ratings
2% above category average
SAP Business ByDesign
9.2
Ratings
32% above category average
Transportation Planning and Optimization7.40 Ratings00 Ratings
Transportation Execution Management7.00 Ratings00 Ratings
Trade and Customs Management5.20 Ratings00 Ratings
Fulfillment Management5.20 Ratings00 Ratings
Warehouse Workforce Management5.00 Ratings9.20 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
24SevenOffice
6.4
Ratings
15% below category average
SAP Business ByDesign
9.0
Ratings
19% above category average
Production Process Design8.60 Ratings9.20 Ratings
Production Management7.70 Ratings9.20 Ratings
Configuration Management6.10 Ratings8.00 Ratings
Work Execution7.60 Ratings8.00 Ratings
Manufacturing Costs4.80 Ratings9.20 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
24SevenOffice
7.6
Ratings
7% above category average
SAP Business ByDesign
8.6
Ratings
19% above category average
Forecasting8.00 Ratings9.20 Ratings
Inventory Planning9.00 Ratings9.20 Ratings
Performance Monitoring7.70 Ratings8.00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
24SevenOffice
7.3
Ratings
2% above category average
SAP Business ByDesign
-
Ratings
Proposal Management4.50 Ratings00 Ratings
Product Master Data Management8.60 Ratings00 Ratings
Best Alternatives
24SevenOfficeSAP Business ByDesign
Small Businesses
Zoho One
Zoho One
Score 8.9 out of 10
Zoho One
Zoho One
Score 8.9 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 8.0 out of 10
Infor VISUAL
Infor VISUAL
Score 8.0 out of 10
Enterprises
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.6 out of 10
24SevenOffice
24SevenOffice
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
24SevenOfficeSAP Business ByDesign
Likelihood to Recommend
9.0
(0 ratings)
9.6
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
5.0
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
24SevenOfficeSAP Business ByDesign
Likelihood to Recommend
It is very well suited for a mid-level organization that has limited data and that does not require very complex analysis by integration with other software and data analysis. It is also very good to have a holistic view of financial analysis, accounts payable, receivables, payroll management, and other financial areas. It would not be very suitable when it requires integration with other software and tools, this could be one area of improvement. It can have better API's.
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It is a good tool for small and medium companies. We really like it and it is easy to use. It is good for managing and following a lot of departments in a company, from sales, projects, accounting and finance to HR management. It is one place where we see the flows of various departments of the company. Licenses can be expensive but there are many different options to choose from to get the license you need that's the best fit for each user.
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Pros
  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
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  • Reporting is fantastic and is based on SAP's Business Objects design allowing a drag and drop UI for creating the fields you're interested in with the right views and filters
  • The Project Management controls are perfectly integrated into the solution allowing tight controls and easy set-up of projects. Everything flows smoothly from creating tasks in a gantt style control to being able to be entered into a timesheet. A PM can see project health from a cockpit view and make necessary decisions.
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Cons
  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
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  • When we first began using it, there was no function for housing budget data for comparison with actual performance. An Excel-based tool had to be created to address this glaring shortcoming.
  • It can be slow at times
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Likelihood to Renew
No answers on this topic
SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
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Usability
Reduce 50% or more of your manual work through automation. Manage your business and staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system.staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system
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Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
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Support Rating
No answers on this topic
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
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Implementation Rating
No answers on this topic
I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
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Alternatives Considered
We selected 24SevenOffice because the vendor made a lot of promises and demos related to network uptime and features. None of this ended up being exactly correct in real life. I have never used any other PM software so I can't really speak to how it compares in a lot of those ways.
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By Design was selected before I joined the company. Recently I have started working with NetSuite, which has its strengths and weaknesses as well, but is easier to customize to your business needs
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Return on Investment
  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
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  • Great tool for me as a salesman, visibility into all my accounts and contacts. Great ROI for me personally as it helps me track my business prospects.
  • Easy access via the cloud for home, office, or on the go. Has mobile apps that are effective for simple tasks and reminders.
  • Great community to be a part of, tons of online resources. Also, have the ability to connect with SAP directly and with partner network, there are many layers of support.
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ScreenShots

SAP Business ByDesign Screenshots

Screenshot of the embedded analytics of SAP Business ByDesign, which makes it possible for key users or end users to define dashboards that contain tailored reports and KPIs for their roleScreenshot of Screenshot of some of the reports available with SAP Business ByDesign, that enable customers to create additional reports or KPIsScreenshot of the document flow, present in each business document in ByDesign, which shows a graphic of the predecessor and successor business documents as well as any associated accounting documents.Screenshot of SAP Business ByDesign's included Project Management module that is integrated with CRM to sell and bill projects, with HR to staff projects, and with SCM and SRM for procurement.Screenshot of the Financial Closing business scenario, used to perform financial period-end closing activities to ensure correct financial statements, such as Balance Sheet, Income Statement, and Cash Flow Statement. The Closing Cockpit helps to minimize the risk of missing important steps or incorrect timing.