TrustRadius

24/7 Incident Management vs. BlackBerry Optics (CylanceOPTICS)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
24/7 Incident Management
Score 9.5 out of 10
N/A
N/A
$10,000
per year
BlackBerry Optics (CylanceOPTICS)
Score 10.0 out of 10
N/A
BlackBerry Optics originated from Cylance, which became a Blackberry company from the early 2019 acquisition. BlackBerry Optics (formerly CylanceOPTICS) is an incident response solution emphasizing fast endpoint detection and automated smart threat response, root cause and context analysis, and other features.N/A
Pricing
24/7 Incident ManagementBlackBerry Optics (CylanceOPTICS)
Editions & Modules
Basic
$10,000
per year
No answers on this topic
Offerings
Pricing Offerings
24/7 Incident ManagementBlackBerry Optics (CylanceOPTICS)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
24/7 Incident ManagementBlackBerry Optics (CylanceOPTICS)
Features
24/7 Incident ManagementBlackBerry Optics (CylanceOPTICS)
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
24/7 Incident Management
-
Ratings
BlackBerry Optics (CylanceOPTICS)
10.0
Ratings
13% above category average
Company-wide Incident Reporting00 Ratings10.00 Ratings
Integration with Other Security Systems00 Ratings10.00 Ratings
Attack Chain Visualization00 Ratings10.00 Ratings
Centralized Dashboard00 Ratings10.00 Ratings
Machine Learning to Prevent Incidents00 Ratings10.00 Ratings
Live Response for Rapid Remediation00 Ratings10.00 Ratings
User Ratings
24/7 Incident ManagementBlackBerry Optics (CylanceOPTICS)
Likelihood to Recommend
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
6.0
(0 ratings)
User Testimonials
24/7 Incident ManagementBlackBerry Optics (CylanceOPTICS)
Likelihood to Recommend
No answers on this topic
If you’re looking for a solution that enables mapping to maturity along with a specific framework and timeline, then Optics definitely makes that easier. If you have a small team and not a lot of spare time, then Optics may force some prioritization work on your team.
John Keenan | TrustRadius Reviewer
John Keenan
Director of Information Security
Read full review
Pros
No answers on this topic
  • Maps out solid template frameworks.
  • Makes reporting to executives easy to compile and understand.
John Keenan | TrustRadius Reviewer
John Keenan
Director of Information Security
Read full review
Cons
No answers on this topic
  • No major complaints! Love everything about the service.
Verified User
Anonymous
Read full review
Support Rating
No answers on this topic
I haven’t seen that there is much support for it. It seems like a lot of trial and error is/will be involved.
John Keenan | TrustRadius Reviewer
John Keenan
Director of Information Security
Read full review
Alternatives Considered
No answers on this topic
We use Cylance in conjunction with two other products. We have ArcticWolf for monitoring the machines at an even finer detail than Cylance (they can pick up things that can be missed). We also use Cisco Umbrella to block potentially malicious DNS queries. The combination of these three products helps us feel much more secure than if we had just one.
Verified User
Anonymous
Read full review
Return on Investment
No answers on this topic
  • It helps us to know that things are much more hardened than they were with our old "definition-based" Antivirus software.
  • We can sleep at night.
  • Reduced the amount of Virus' on users' machines.
Verified User
Anonymous
Read full review
ScreenShots