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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    20 Miles

    Score7 out of 10
    N/AFileboard provides actionable insights when businesses conduct live presentations, send and email presentations and conduct screen shares with prospects via this sales enablement tool. Fileboard also provides analytics on how prospects have engaged with presentations.

    $49

    per month

    Join.me (discontinued)

    Score9.8 out of 10
    N/AJoin.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.

    $10

    per month

    Pricing
    20 MilesJoin.me (discontinued)
    Editions & Modules
    Solo
    $49
    per month 1 user
    Small Agency
    $229
    per month 2-5 users
    Agency Pro
    $499
    per month 6-10 users
    Lite
    $10.00
    Month
    Pro
    $10.00
    Month
    Business
    $10.00
    Month
    Offerings
    Pricing Offerings
    20 MilesJoin.me (discontinued)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts available for annual pricing. $49 per month for each additional users.
    More Pricing Information
    Community Pulse
    20 MilesJoin.me (discontinued)
    Considered Both Products
    20 Miles Inc
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    77%
    Would buy again
    30 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    No answers on this topic
    85%
    Happy with the feature set
    33 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    26 Answers
    Features
    20 MilesJoin.me (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of 20 Miles and Join.me (discontinued)
    Feature
    20 Miles
    -
    Ratings
    Join.me (discontinued)
    7.8
    75 Ratings
    2% below category average
    High quality audio00 Ratings8.566 Ratings
    High quality video00 Ratings8.269 Ratings
    Low bandwidth requirements00 Ratings7.059 Ratings
    Mobile support00 Ratings7.336 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of 20 Miles and Join.me (discontinued)
    Feature
    20 Miles
    -
    Ratings
    Join.me (discontinued)
    7.9
    73 Ratings
    0% below category average
    Desktop sharing00 Ratings8.573 Ratings
    Whiteboards00 Ratings7.433 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of 20 Miles and Join.me (discontinued)
    Feature
    20 Miles
    -
    Ratings
    Join.me (discontinued)
    8.0
    69 Ratings
    4% below category average
    Calendar integration00 Ratings8.551 Ratings
    Meeting initiation00 Ratings8.464 Ratings
    Integrates with social media00 Ratings7.121 Ratings
    Record meetings / events00 Ratings8.052 Ratings
    Slideshows00 Ratings8.035 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of 20 Miles and Join.me (discontinued)
    Feature
    20 Miles
    -
    Ratings
    Join.me (discontinued)
    8.1
    59 Ratings
    1% below category average
    Live chat00 Ratings8.759 Ratings
    Audience polling00 Ratings7.720 Ratings
    Q&A00 Ratings7.826 Ratings
    Online Events Security
    Comparison of Online Events Security features of 20 Miles and Join.me (discontinued)
    Feature
    20 Miles
    -
    Ratings
    Join.me (discontinued)
    8.3
    58 Ratings
    2% above category average
    User authentication00 Ratings8.244 Ratings
    Participant roles & permissions00 Ratings8.251 Ratings
    Confidential attendee list00 Ratings8.433 Ratings
    Best Alternatives
    20 MilesJoin.me (discontinued)
    Small Businesses
    No answers on this topic
    ClickMeeting
    Score7.7 out of 10
    Medium-sized Companies
    ClearSlide
    Score6.3 out of 10
    JioMeet
    Score10 out of 10
    Enterprises
    ClearSlide
    Score6.3 out of 10
    Webex Meetings
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    20 MilesJoin.me (discontinued)
    Likelihood to Recommend
    1.0
    (2 ratings)
    7.1
    (76 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    9.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (25 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    20 MilesJoin.me (discontinued)
    Likelihood to Recommend
    20 Miles Inc
    Fileboard is great for all sizes of sales organizations and very useful for those utilizing Salesforce. Their pricing is more affordable than competitors and their people are less pushy. My advice would be to demo the product and see if it fits your needs before looking at the more established and expensive competitors.
    Read full review
    Discontinued Products
    I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
    Incentivized
    Read full review
    Pros
    20 Miles Inc
    • Excellent tracking of email and alert notifications
    • Great sales analytics that helped forecasting
    • The live demo function was extremely helpful
    • Tight integration into Salesforce
    Read full review
    Discontinued Products
    • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
    • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
    • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
    • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
    Incentivized
    Read full review
    Cons
    20 Miles Inc
    • My experience with Fileboard has been less than ideal after making the switch from a very similar product. Our sales team as well as our operations team has experienced a number of stability issues on calls with our prospective customers to the point that we are looking for alternative solutions before our contract with fileboard has even expired.
    • I received more complaints from my team in 6 months using Fileboard than 2 years using a competing product.
    • We attempted to part ways mid contract and request a refund for unused access but were rejected and accused of blackmail after I provided two possible outcomes to our situation. One being private resolution and parting ways and second being an honest assessment of my experience with Fileboard and wishing we had stuck with the slightly more expensive solution.
    Read full review
    Discontinued Products
    • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
    • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
    • I think its interface is a little hard for beginners and is not that user friendly.
    Incentivized
    Read full review
    Likelihood to Renew
    20 Miles Inc
    Great sales tool especially because we didn't know we needed it... its helped us increase our performance which is ALWAYS important!
    Read full review
    Discontinued Products
    This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
    Incentivized
    Read full review
    Usability
    20 Miles Inc
    No answers on this topic
    Discontinued Products
    Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
    Incentivized
    Read full review
    Support Rating
    20 Miles Inc
    No answers on this topic
    Discontinued Products
    I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
    Incentivized
    Read full review
    Implementation Rating
    20 Miles Inc
    No answers on this topic
    Discontinued Products
    This is a fairly simple product which doesn't require much "implementation" work for our use cases.
    Incentivized
    Read full review
    Alternatives Considered
    20 Miles Inc
    Fileboard has tighter integration into Salesforce and is less expensive. ClearSlide has a few more bells and whistles that may or may not be needed for your environment.
    Read full review
    Discontinued Products
    If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
    Incentivized
    Read full review
    Return on Investment
    20 Miles Inc
    • Decreased sales time based on us know what content our prospects were/weren't looking
    • Increased opportunity pipeline
    • Improved our forecasting abilities.
    Read full review
    Discontinued Products
    • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
    • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
    Incentivized
    Read full review
    ScreenShots

    20 Miles Screenshots

    Screenshot of Fileboard Prospects ViewScreenshot of Fileboard Prospects Collateral UsedScreenshot of File Links Analytics Overview