AgileBits in Toronto offers 1Password, a password manager available to both private individuals and businesses, touting a unique approach to multi-factor authentication to improve security.
$2.99
per month
Self Service Reset Password Management
Score 9.3 out of 10
N/A
The Self Service Reset Password Management, or SSRPM, application from Tools4ever is a self-serve password management application that allows end users to manage their password (e.g. a forgotten password) in a secure fashion without alerting the IT help desk.
1password is the best solution for storing your passwords and other sensitive data as well as sharing it with employees of your company easily and efficiently. It has a web interface for managing your passwords and users as well as user groups. 1password can be installed on almost any OS and integrated with all popular web browsers
It's a great tool for limiting (eliminating) calls to your IT department or Help Desk to assist with Windows Login issues. For organizations that don't mind having a dedicated onsite or hosted server to provide this type of service its a great tool to have implemented in the environment.
1Password's Watchtower service is a real value add - 1Password monitors the security news for evidence of security breaches containing your credentials and alerts you if you have been impacted. That is a huge value as it enables you to get out in front of a security breach and be proactive in protecting yourself.
1Password's core strength is that it makes it easy to practice good security hygiene by using strong, unique passwords for each site you interact with. This is something that all password managers do now, but offering an easy experience is key.
1Password's password sharing features makes it easy to share team credentials with other team members, and to decide who amongst the team gets access to the designated credentials.
1Password is so secure, that it lacks a self-managed "forget your password" functionality which means that as a manager, I have to approve password resets which may slow down some users.
On Chrome, the extension sometimes stops working when the browser is updated.
The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial.
Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful.
1Password is a great password manager and it helps us a lot in our every day duties at the company. Since implementing this solution we also feel way more secure when it comes to our own data or the data of our Clients.
The 1Password app design is top notch, much better than a couple other password managers I've looked at. The app and service are very flexible, allowing for many different types of data storage. The browser extensions generally work very well, allowing for easy access to login information while using pretty much any modern web browser.
I haven't had to use the support team since using the product, so that's saying something. But I did reference the FAQs and information materials to help with the initial setup. All in all, I found all of the information and clarity I needed to get set up and begin fully using the platform.
I do have LastPass set up for our front office workers since their free version does fine for managing the few passwords they have. Since that computer is in an area accessed by most of the staff and visible to the public, I didn't want sticky notes with sensitive passwords laying around. The main advantage of that usage is that it does offer a free version, and with so little to manage, the paid 1Password would not be a good value for us there. But it does, of course, have its limitations. The interface is a bit clunky, and we don't have any desktop or mobile versions set up to try to sync with, just the one web browser based version, so I can't speak to the accessibility, but it does not "feel" as robust and easy to use as 1Password.
There were no other services that we had the opportunity to compare this to. It seemed to be one of a kind product aside from using some type of biometrics solution.
Our business has over 500 different passwords that are required to log into other websites for billing. Allowing easy login to the different entities saves time and money.
1Password encrypts all the passwords, protects them, preventing hackers from obtaining all of the information and causing disruption to the business.
Having multi-users save time and money because everyone will have access to all passwords at the tip of the finger without having to ask request passwords from other employees. Furthermore, employees who require the passwords on the field will also have access to the password. Furthermore, our IT department requires access to passwords to employee's computers in order to assist with troubleshooting. This allows the IT department to access computers remotely without asking for passwords receiving passwords over the internet.
