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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    1CRM

    Score8.8 out of 10
    N/A1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.

    $15

    per month

    Nimble

    Score9.9 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Pricing
    1CRMNimble
    Editions & Modules
    Startup
    $15
    per month
    Startup+
    $23
    per month
    Professional
    $33
    per month
    Enterprise
    $39
    per month
    Free
    Free trial
    Business
    $19.00
    Per User Per Month
    Offerings
    Pricing Offerings
    1CRMNimble
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsTry 1CRM free for 30 days, no credit card required—
    More Pricing Information
    Community Pulse
    1CRMNimble
    Considered Both Products
    Converge Technology Solutions
    No answer on this topic
    Nimble
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    94%
    Implementation went as expected
    17 Answers
    Features
    1CRMNimble
    Sales Force Automation
    Comparison of Sales Force Automation features of 1CRM and Nimble
    Feature
    1CRM
    9.0
    6 Ratings
    15% above category average
    Nimble
    8.5
    30 Ratings
    10% above category average
    Customer data management / contact management10.06 Ratings9.529 Ratings
    Workflow management8.06 Ratings8.428 Ratings
    Territory management8.06 Ratings8.724 Ratings
    Opportunity management10.06 Ratings8.128 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.06 Ratings9.429 Ratings
    Contract management8.06 Ratings8.523 Ratings
    Quote & order management9.06 Ratings6.621 Ratings
    Interaction tracking10.06 Ratings9.227 Ratings
    Channel / partner relationship management9.06 Ratings8.126 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of 1CRM and Nimble
    Feature
    1CRM
    8.7
    6 Ratings
    14% above category average
    Nimble
    8.1
    22 Ratings
    7% above category average
    Case management9.06 Ratings7.922 Ratings
    Call center management8.06 Ratings8.220 Ratings
    Help desk management9.05 Ratings8.321 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of 1CRM and Nimble
    Feature
    1CRM
    9.0
    6 Ratings
    17% above category average
    Nimble
    8.7
    27 Ratings
    14% above category average
    Lead management9.06 Ratings8.426 Ratings
    Email marketing9.06 Ratings9.026 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of 1CRM and Nimble
    Feature
    1CRM
    8.7
    6 Ratings
    13% above category average
    Nimble
    8.2
    29 Ratings
    8% above category average
    Task management9.06 Ratings8.529 Ratings
    Billing and invoicing management7.06 Ratings8.418 Ratings
    Reporting10.06 Ratings7.725 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of 1CRM and Nimble
    Feature
    1CRM
    8.7
    6 Ratings
    14% above category average
    Nimble
    8.9
    27 Ratings
    16% above category average
    Forecasting8.06 Ratings8.923 Ratings
    Pipeline visualization10.06 Ratings8.827 Ratings
    Customizable reports8.06 Ratings9.023 Ratings
    Customization
    Comparison of Customization features of 1CRM and Nimble
    Feature
    1CRM
    8.0
    6 Ratings
    7% above category average
    Nimble
    8.6
    29 Ratings
    14% above category average
    Custom fields8.06 Ratings9.029 Ratings
    Custom objects8.05 Ratings8.322 Ratings
    Scripting environment8.05 Ratings8.518 Ratings
    API for custom integration8.05 Ratings8.820 Ratings
    Security
    Comparison of Security features of 1CRM and Nimble
    Feature
    1CRM
    8.0
    6 Ratings
    4% below category average
    Nimble
    9.3
    26 Ratings
    11% above category average
    Single sign-on capability8.06 Ratings9.424 Ratings
    Role-based user permissions8.06 Ratings9.324 Ratings
    Social CRM
    Comparison of Social CRM features of 1CRM and Nimble
    Feature
    1CRM
    8.5
    5 Ratings
    15% above category average
    Nimble
    8.4
    29 Ratings
    13% above category average
    Social data8.05 Ratings8.429 Ratings
    Social engagement9.05 Ratings8.429 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of 1CRM and Nimble
    Feature
    1CRM
    9.0
    5 Ratings
    20% above category average
    Nimble
    8.8
    25 Ratings
    18% above category average
    Marketing automation9.05 Ratings8.725 Ratings
    Compensation management9.05 Ratings8.919 Ratings
    Platform
    Comparison of Platform features of 1CRM and Nimble
    Feature
    1CRM
    7.2
    4 Ratings
    2% below category average
    Nimble
    8.3
    27 Ratings
    12% above category average
    Mobile access7.24 Ratings8.327 Ratings
    Best Alternatives
    1CRMNimble
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    1CRMNimble
    Likelihood to Recommend
    9.0
    (6 ratings)
    8.5
    (33 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.3
    (2 ratings)
    Usability
    9.0
    (5 ratings)
    8.5
    (19 ratings)
    Support Rating
    9.9
    (4 ratings)
    9.8
    (19 ratings)
    User Testimonials
    1CRMNimble
    Likelihood to Recommend
    Converge Technology Solutions
    I liked the fact that all the customer data was in one place with easy access. Instead of trying to hunt down specific data points, everyone on our team had access to the data. It was connected to a booking system that we used which was easy to enter orders and keep track of all opportunities.
    Read full review
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Pros
    Converge Technology Solutions
    • It analysis trade made on the day for the customer.
    • It helps to build product catalog and track information.
    • It manages and stores large amount of very sensitive or private data.
    Read full review
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Cons
    Converge Technology Solutions
    • Some random logouts but way less compared to others.
    • Becomes a little cluttered as it has all products, services and order management.
    Incentivized
    Read full review
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Likelihood to Renew
    Converge Technology Solutions
    No answers on this topic
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Usability
    Converge Technology Solutions
    I give this rating due to ease of usage, data retrieval (which is integral part of my position), reporting and retention of information. I love the fact that we can assign tasks across the team and set targets etc.
    Read full review
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    Support Rating
    Converge Technology Solutions
    Through the usage of 1CRM, customers are satisfied as the work is done easily and fast. So it ensures tracking and ranking client performance, sharing customizable dashboards. It also gives a way to easily see previous transaction and personalize the customer experience. So 1CRM ease our work to analysis and report the commodity sector.
    Read full review
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
    Read full review
    Alternatives Considered
    Converge Technology Solutions
    It's more advanced and interactive to use. And it's cloud based built in latest technology so it's much better for me to use.
    Incentivized
    Read full review
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
    Read full review
    Return on Investment
    Converge Technology Solutions
    • I'm satisfied with 1crm as it makes us to gain profit.
    • 1crm is used in our whole department which ease to collect data of customers.
    • It makes our job easy to store large amount of information.
    Read full review
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
    ScreenShots