17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.
$45
per month
Nimble
Score 9.8 out of 10
N/A
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$19
Per User Per Month
Pricing
17hats
Nimble
Editions & Modules
Starting Price
$45.00
per month
Business
$19.00
Per User Per Month
Offerings
Pricing Offerings
17hats
Nimble
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
17hats
Nimble
Features
17hats
Nimble
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
17hats
9.5
Ratings
21% above category average
Nimble
8.5
Ratings
10% above category average
Customer data management / contact management
10.00 Ratings
9.50 Ratings
Workflow management
10.00 Ratings
8.40 Ratings
Integration with email client (e.g., Outlook or Gmail)
9.00 Ratings
9.40 Ratings
Contract management
10.00 Ratings
8.50 Ratings
Quote & order management
10.00 Ratings
6.60 Ratings
Interaction tracking
8.00 Ratings
9.20 Ratings
Territory management
00 Ratings
8.70 Ratings
Opportunity management
00 Ratings
8.10 Ratings
Channel / partner relationship management
00 Ratings
8.10 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
17hats
8.0
Ratings
6% above category average
Nimble
8.1
Ratings
7% above category average
Case management
8.00 Ratings
7.90 Ratings
Call center management
00 Ratings
8.20 Ratings
Help desk management
00 Ratings
8.30 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
17hats
8.0
Ratings
5% above category average
Nimble
8.7
Ratings
14% above category average
Lead management
8.00 Ratings
8.40 Ratings
Email marketing
00 Ratings
9.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
17hats
9.5
Ratings
22% above category average
Nimble
8.2
Ratings
8% above category average
Task management
9.00 Ratings
8.50 Ratings
Billing and invoicing management
10.00 Ratings
8.40 Ratings
Reporting
00 Ratings
7.70 Ratings
Customization
Comparison of Customization features of Product A and Product B
17hats
10.0
Ratings
29% above category average
Nimble
8.6
Ratings
14% above category average
Custom fields
9.90 Ratings
9.00 Ratings
Custom objects
10.00 Ratings
8.30 Ratings
Scripting environment
00 Ratings
8.50 Ratings
API for custom integration
00 Ratings
8.80 Ratings
Security
Comparison of Security features of Product A and Product B
17hats
9.5
Ratings
13% above category average
Nimble
9.3
Ratings
11% above category average
Single sign-on capability
10.00 Ratings
9.40 Ratings
Role-based user permissions
9.00 Ratings
9.30 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
17hats
8.0
Ratings
9% above category average
Nimble
8.8
Ratings
18% above category average
Marketing automation
8.00 Ratings
8.70 Ratings
Compensation management
00 Ratings
8.90 Ratings
Platform
Comparison of Platform features of Product A and Product B
17hats
8.0
Ratings
9% above category average
Nimble
8.3
Ratings
12% above category average
Mobile access
8.00 Ratings
8.30 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
17hats
-
Ratings
Nimble
8.9
Ratings
16% above category average
Forecasting
00 Ratings
8.90 Ratings
Pipeline visualization
00 Ratings
8.80 Ratings
Customizable reports
00 Ratings
9.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
[Nimble] has been the best platform for us to manage contacts and information from the contacts. Great dashboard, fast UI, and complete package with all features helping us a lot. I would definitely recommend this software to other businesses to have this in their ecosystem to be more productive.
Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
I dont like the functionality aspect of how one of the controllers is always on standby, they dont load balance, meaning you can be on the same controller for the life of the appliance
The 4.x firmware was pretty buggy and it gave off a lot of temp alarms
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
Nimble customer service is enjoyable. With great patience, they work tirelessly to help their customers. It was highly beneficial to employees to have access to remote support sessions. We decided to get in touch with them to learn more about any previously mentioned features. Because of this, Nimble has a strong foundation. I think it's a fantastic option.
I cannot regard Salesforce as a perfect tool for CRM. I found Salesforce lacks many important features that we were looking for. Moreover, [the] email marketing feature of Salesforce wasn’t working well and I didn’t like that feature. But on the other side, the email marketing feature of Nimble works excellently and Nimble is a complete package for CRM.
As the investment made with nimble is only 15 dollars per month, it is easy to return it and double profits in a short time, but this is totally relative to the number of people that are working on the platform account.
Based on the above, it is easy to deduce that nimble is a little better suited to small businesses that require a smaller number of sellers, since it does not ensure that all sellers can cover their quota.